OS&D Account Manager II

About Uber Freight Powering Intelligent Logistics

Uber Freight

Powering Intelligent Logistics

U

uberfreight.com

5,001-10,000 employees

Transportation, Logistics, Supply Chain and Storage

Chicago, Illinois

Public Company

120k LinkedIn followers

Raised $1.1B

• Work across functions to continually seek new solutions for team efficiency and customer logistics challenges
• Drive forward the future vision of Uber Freight with our product team and help sell that vision to our customers
• Own all core account metrics and goals across account management teams
• Passionately prioritize the service needs of our customers
• Develop process and system improvements to continually raise the bar of execution
• Resolve any issues that come up in the normal operation of freight
• Manage both Internal and External Stakeholders with urgency and ownership of the issue

Required

• College degree or equivalent experience
• Experience problem solving and proposing unique solutions to complex issues while providing top tier customer support
• Strong attention to detail
• Outstanding work ethic and sense of urgency
• Excellent written and verbal communication skills - You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the meaningful points, and disseminate priority insights
• Commitment to continuously improving (self and business)
• Minimum 2 years of related experience

Preferred

• First-hand experience working with both shipper and carrier partners
• Domain-specific knowledge in cargo risk & security, carrier & shipper fraud, compliance, and/or safety in the logistics (or related) industries
• Ability to flourish in a high growth tech environment where change is constant
• Intermediate ability in Microsoft Office and Google suite

• Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
• Illinois: The target base salary for this position is between $54,000-$67,000
• Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.