Sr. Business Process Analyst I - Senior Billing Analyst

About Uber Freight Powering Intelligent Logistics

Uber Freight

Powering Intelligent Logistics

U

uberfreight.com

5,001-10,000 employees

Transportation, Logistics, Supply Chain and Storage

Chicago, Illinois

Public Company

120k LinkedIn followers

Raised $1.1B

• Third-Party Operations Oversight: Manage day-to-day execution with external BPO partner teams—establishing work queues, maintaining system access, monitoring SLA compliance, and tracking operational aging.
• Escalation Management: Serve as the primary senior escalation point for complex billing exceptions, denied processing items, and operational roadblocks.
• SOX Compliance & Audit Ownership: Assemble, analyze, and deliver weekly/monthly audit packages to maintain strict SOX compliance across customer account configurations and AR write-offs.
• Threshold & Exception Governance: Review, triage, and execute threshold approvals while analyzing exception queues to eliminate systemic root causes with Product and Engineering teams.
• Executive Metrics & Reporting: Direct regular audits on billing discrepancies and compile executive-level Unbilled loads for FinOps leadership.
• Standardization & Knowledge Management: Establish, standardize, and maintain comprehensive Standard Operating Procedures (SOPs), process flows, and operational documentation.
• Team Leadership & Mentorship: Act as an informal leader and subject matter expert, mentoring junior team members and stepping in to lead operational continuity in the manager’s absence.

Required

• Bachelor’s degree in Finance, Accounting or related field
• 2+ years of experience in financial operations, billing/accounts receivable, business process analysis, or financial systems operations.
• Demonstrated experience in workflow mapping, variance analysis, and translating operational failures into technical or procedural solutions.
• Proven track record of managing end-to-end Account Receivable Billing Operations, handling Shippers billing processes.

Preferred

• At least 1 year of freight experience within finance
• Demonstrated experience mentoring peers, onboarding team members, and acting as a delegate point-of-contact during managerial absences.
• Experience managing or partnering with third-party BPO vendor teams.
• Hands-on expertise with enterprise Billing/ERP systems, EDI frameworks, and RPA technologies.
• Advanced proficiency in Microsoft Excel and Google Sheets for data analysis, aging schedule compilation, and reporting.
• Strong executive-presence and communication skills with a history of driving procedural change across Finance, Operations, Product, and IT teams.

• No immigration sponsorship or transfer available for this role.
• Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
• Illinois: The salary range for this role is $65,500 to $85,000 a year.
• Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.