Account Manager

About Vouch Insurance Vouch is the business insurance broker that makes managing risk simple, clear, and confidence-inspiring. Built for ambitious companies and trusted by more than 6,000 technology, life sciences, and professional services clients, Vouch delivers a seamless client experience with digital applications, responsive risk management, and access to advisors who are experts in your industry. Founded in 2018 and headquartered in San Francisco, Vouch is licensed in all 50 states and partners with leading carriers to provide best-in-class coverage and advocacy at every stage of growth.

Vouch Insurance

The insurance broker for ambitious companies.

V

vouch.us

201-500 employees

Insurance

San Francisco, California

2018

Privately Held

16k LinkedIn followers

Raised $184.7M

• Establish trusted relationships with our customers
• Retain existing Vouch clients during their renewal process
• Analyze existing insurance packages and evaluate risk
• Deliver consistent and timely follow-up in response to client requests and issues
• Manage growing accounts, including advising clients on risk solutions and selling more products
• Effectively use Direct Carrier and Wholesale Broker platforms to secure alternative quotes and manage existing policies, including the preparation and presentation of submissions
• Construct and present customized insurance packages to clients
• Ensure clients are comfortable with and able to utilize the tools/services available through the Vouch platform
• Drive additional value by identifying follow-up opportunities for Vouch
• Collaborate with billing and Policy Administration teams on client/carrier instructions and assist in collections as needed

Required

• 2+ years of sales, brokerage, customer service, or other client-facing experience – within the insurance industry preferred
• Strong communication and organizational skills
• Able to be agile and thrive in a fast-paced environment
• Possess a competitive drive to outperform peers and continuously improve hard and soft skills
• Dependable, positive, and detail-oriented with excellent follow-through skills
• Ability to drive success through ambiguous and complex situations
• Takes initiative to problem solve when meeting resistance

Preferred

• Exposure to and passion for early-stage startups and/or high-growth environments
• A background in insurance or other regulated categories
• Prior experience in a quota-carrying role with responsibility for achieving individual quantitative goals
• Vouch provides several benefits to help you bring your best self to work

• Health, dental, and vision insurance
• Parental leave
• Flexible vacation time
• Wellness allowance
• Technology allowance
• Company-sponsored personal and professional development
• L&D: Partnerships with Ethena and monthly Lunch & Learns
• Wellbeing: access to many wellbeing perks, including Peloton, Fetch, OneMedical, Headspace care+, etc.
• Caregiver Support: company seed into the dependent care FSA and company sponsored Care.com membership.
• Regular performance reviews: Vouch conducts regular performance discussions with all team members, offering goal setting and check-ins, development discussions, and promotion opportunities.
• The On Target Earnings (OTE) for this role are $90,000 - $95,000 per year depending on experience.
• ($65,000 - $70,000 base salary + $25,000 variable annual compensation)
• The base salary listed in the job posting represents what you can expect to earn on an annualized basis. This role is hourly and non-exempt, with overtime eligibility for hours worked over 40 in a week.
• Our salary ranges are based on paying competitively for our size and industry and are part of our total compensation package, which also includes benefits and other perks. We also include stock options in all compensation packages and believe all Vouch employees should have the opportunity to become owners in the company. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The pay range provided is subject to change and may be modified in the future.
• Vouch believes in putting our people first, and building a diverse team is at the front of everything we do. We welcome people from different backgrounds, experiences, perspectives, and ranges of abilities. We are an equal-opportunity employer and celebrate the diversity of our growing team.