Customer Success Manager jobs in New York, NY

The Senior Customer Success Manager acts as a strategic advisor for Enterprise accounts, driving retention, revenue realization, and long-term customer advocacy. They coordinate cross-functional resources to solve complex technical challenges and ensure customers achieve their business goals using MongoDB.

The Customer Success Manager will oversee a portfolio of strategic global accounts to drive product adoption, retention, and long-term growth. They will act as a trusted advisor to executive stakeholders, managing renewals and identifying new opportunities for value creation.

The Customer Success Manager will oversee a portfolio of strategic global accounts, focusing on driving product adoption, retention, and expansion. They will act as a trusted advisor to senior stakeholders, orchestrating business reviews and identifying new opportunities for growth.

The Strategic Customer Success Manager oversees high-value enterprise accounts by developing strategic success plans and driving long-term retention and growth. They act as a trusted advisor to executive stakeholders, leveraging data-driven insights to maximize platform value and facilitate digital transformation.

The Customer Success Manager acts as a trusted advisor to maximize customer lifetime value and ensure the successful deployment of MongoDB. They are responsible for driving retention, revenue realization, and advocacy through strategic account planning and internal collaboration.

The Digital Customer Success Manager will drive high-volume customer adoption and retention through automated, digital-led engagement strategies. They will act as a digital advisor to help creators maximize the value of the company's music library while collaborating with internal teams to scale workflows.

The Senior Customer Success Manager will nurture and scale existing B2B client contracts in North America while driving product adoption and engagement. They will act as a trusted advisor to clients, identify expansion opportunities, and collaborate cross-functionally to manage renewals and mitigate churn risk.

The Partner Customer Success Manager acts as a trusted advisor to enterprise clients, providing technical support and strategic guidance to drive product adoption. They are responsible for analyzing usage data, defining project initiatives, and managing joint roadmaps to ensure business outcomes are met.

The role involves acting as the primary strategic advisor for enterprise accounts to drive platform adoption, expansion, and long-term partnership success. You will manage executive relationships, conduct business reviews, and leverage data storytelling to demonstrate ROI and platform value.

Lead the post-sale engagement, retention, and growth for customers using Stripe's Revenue and Finance Automation product suite. Act as a trusted advisor to senior executives to maximize product value and advocate for customer needs to internal product teams.

The Customer Success Manager will oversee the post-sales lifecycle for enterprise clients, focusing on product adoption, account health, and retention. They will act as a trusted advisor by delivering payment insights, conducting business reviews, and collaborating with internal teams to drive customer growth.