Strategic Account Manager, Hotel Programs

About Agoda At Agoda, we bridge the world through travel. We aim to make it easy and rewarding for more travelers to explore and experience the amazing world we live in. We do so by enabling more people to see the world for less – with our best-value deals across our 6,000,000+ hotels and holiday properties, 130,000+ flight routes, 360,000+ activities, and more. Agoda was founded in 2005 in Thailand by two lifelong friends with a shared passion for travel. Today, Agoda is part of Booking Holdings [BKNG], and we have more than 7,000 employees from 90 nationalities in offices across Asia Pacific, the Middle East, Europe, and the Americas. In every department – from engineering to customer support – you’ll find that data and technology are at the heart of our culture. There’s never a boring day at Agoda as we aim to make travel hassle-free for everyone. If you’re ready to begin your best journey with us and help us build travel for the world, join us. For properties seeking partnership with Agoda, visit https://connect.agoda.com - Recruitment Scam Alert: We know that searching for a new career opportunity is an exciting step, and we want to help make sure your experience stays safe and secure. If you’re chatting with someone from Agoda, please note that we only use “@agoda.com” or “@agoda.global” email domains, and all legitimate Agoda job opportunities are posted here on our career website. We will never ask for payment or personal banking information during the recruitment process. If you’re ever unsure, take a moment to verify the sender’s email address. If you come across suspicious activity, please report it to https://www.linkedin.com/help/linkedin/ask/TS-RPS

Agoda

Begin your best career journey here.

internetsoftware engineeringonline travelteche-commercesoftware developmenttravel and tourismdata engineeringhotelsinformation technology

A

careersatagoda.com

5,001-10,000 employees

Software Development

Singapore, Singapore

2005

Public Company

996k LinkedIn followers

• We believe travel allows people to enjoy, learn, and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding, and happiness. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
• As an NYC-based Strategic Account Manager, Marketing Programs, you will play a critical role in driving the growth and performance of Agoda and Priceline's North American hotel partner network. This is a highly cross-functional role that combines commercial account management, regional operations, analytics, and strategic project execution.
• You will work closely with Market Managers, Regional Directors, and commercial leadership to identify growth opportunities, improve partner performance, and support key regional initiatives. Leveraging data, market insights, and partner feedback, you will help shape supply strategies, optimize marketing program adoption, and deliver actionable recommendations that drive business results.
• The ideal candidate is analytical, commercially minded, comfortable working with data, and passionate about solving business problems in a fast-paced environment.
• Drive adoption and growth of Agoda and Priceline marketing and visibility programs across North America.
• Support hotel partners and internal teams in identifying opportunities to increase production, conversion, and overall partner performance.
• Maintain a healthy pipeline of opportunities through proactive outreach and relationship management.
• Develop and deliver customized business reviews, presentations, and recommendations for internal and external stakeholders.
• Gather partner feedback and translate insights into scalable solutions and process improvements.
• Monitor regional performance trends and identify opportunities for growth, optimization, and risk mitigation.
• Partner with regional leadership to execute strategic initiatives and commercial priorities.
• Analyze supply, revenue, and performance metrics to provide actionable recommendations for leadership teams.
• Support quarterly planning, forecasting, and business reviews through data-driven insights.
• Escalate and help resolve operational or product issues that impact partner experience or regional performance.
• Translate complex data into clear, concise recommendations for leadership
• Identify opportunities to improve workflows, reporting processes, and operational efficiency through technology and automation.
• Leverage AI and emerging technologies responsibly to improve productivity, insights generation, and decision-making.

Required

• Bachelor’s degree in business, or a related field, or equivalent professional experience.
• 3-5+ years of experience in account management, business operations, strategy, analytics, consulting, project management, or a related field.
• Strong analytical and problem-solving skills with the ability to translate data into actionable business insights.
• Advanced proficiency in Excel and/or Google Sheets.
• Working knowledge of SQL (or similar query language) and experience with BI / data visualization tools (e.g., Tableau, Power BI, Looker, Superset, etc.) or willingness to learn quickly
• Comfortable working with AI-powered tools and adopting new technologies.
• Excellent communication skills in English (written and verbal); able to explain complex topics clearly and tailor the message to different audiences.
• Strong project management and stakeholder management skills.
• Self-starter with strong ownership, accountability, and execution skills.

Preferred

• Ability to balance strategic thinking with hands-on execution.
• Strong commercial acumen and data-driven decision making.
• Proven ability to influence stakeholders across different functions and levels of the organization.
• Curiosity, ownership mindset, and a passion for driving measurable business impact.
• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife
• There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus.
• The range for Connecticut and the NYC-metro area is $90,360 - $106,320.
• Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda
• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife