Strategic Account Manager, AMER

About Talon.One Talon.One, an Adyen company, is the most powerful incentives engine, unifying loyalty, personalized promotions and offer management into a single platform. Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior without defaulting to margin-draining discounts. The world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to turn their incentives into a reliable growth engine. Founded in 2015, the company has a global reach with teams in Berlin, London, Boston and Singapore, and over 300 clients across North America, Europe and APAC. It was recognized in Gartner’s 2025 Market Guide for Loyalty Program Vendors, and as a major player in IDC’s 2024 MarketScape report for Loyalty Software Providers. Adyen, the global financial technology platform, acquired Talon.One in April 2026. Together, their goal is to close the gap between loyalty and payments and turn every transaction into an opportunity for growth. Learn more: https://www.talon.one/ Data Privacy & Imprint: https://www.talon.one/legal/imprint

Talon.One

Make every interaction count

Enterprise loyalty managementOffer management & executionPersonalized promotionsAI-powered incentivesEnterprise referral programsCoupon managementCustomer engagementMarketing technologyRetail loyaltyQSR loyalty

T

talon.one

201-500 employees

Software Development

Berlin

Public Company

24k LinkedIn followers

Raised $134.6M

• Own a portfolio of select high-value strategic accounts, developing long-term
• relationships and account plans to ensure product adoption, retention, and
• growth.
• Identify and drive expansion opportunities within your accounts (e.g. new use
• cases, product modules, geographies, or business units).
• Partner closely with Customer Success Managers, Technical Account Managers,
• and Solution Engineers to ensure ongoing customer success and high product
• engagement.
• Serve as key executive counterpart for your customers, building trusted
• advisor relationships with VP and C-level stakeholders.
• Lead cross-functional account teams (e.g. Customer Success, Support, Product,
• Partnerships) to align on account strategy and execution.
• Collaborate with solution and technology partners to jointly identify
• opportunities and strengthen our ecosystem value.
• Maintain a deep understanding of Talon.One’s capabilities and, together with
• the post-sales account team, align them to customer goals, KPIs, and
• technical architecture.
• Accurately forecast revenue and renewal timelines within your accounts, with
• full ownership of commercial growth targets.
• Represent Talon.One in strategic account touchpoints, product demos, and
• client-specific events and workshops.
• 8+ years of experience in enterprise account management or strategic sales in
• B2B SaaS, focused on growing existing customer relationships.
• Proven ability to manage large, matrixed client organizations, engaging
• across multiple business units, stakeholders, and geographies.
• Experience developing and executing strategic account plans, and owning
• commercial growth targets (upsell, cross-sell, renewal).
• Strong business acumen, with the ability to navigate customer organizations,
• influence decision-making, and build executive-level relationships.
• Proven ability to lead cross-functional collaboration with account teams
• (e.g. Customer Success, Solution Engineering), driving internal alignment
• around strategic account goals with a strong sense of ownership and
• accountability.
• Background in e-commerce or B2C marketing tech is a plus.
• Entrepreneurial mindset: strategic thinker with a hands-on, problem-solving
• attitude.
• Excellent communication and presentation skills - both written and verbal
• English.
• While not required, fluency in other languages (especially Spanish) is
• strongly preferred.
• Bachelor’s degree preferred (Business, Marketing, Engineering, or related
• field) or equivalent experience.

• Adyen+, a significant monthly cash benefit to spend on whatever matters most
• to you and your wellbeing
• Flexible, unlimited paid time off and 11 public holidays every year
• Medical, dental and vision coverage: we pay 100% of the base plan cost for
• you and 90% for your dependents
• Build your savings with our 401(k) plan, including a 50% company match on up
• Pre-tax FSA and commuter benefit accounts for transit and healthcare expenses
• 16 weeks of paid parental leave for birthing parents, plus 4 weeks unpaid,
• and 8 weeks of paid leave for non-birthing parents
• 100% company-paid life insurance of 2x your salary (up to $525k), short- and
• long-term disability coverage at 60% of pay, and full pay during FMLA leave
• through an Adyen top-off
• Annual all-company gathering at Adyen’s headquarters in Amsterdam, plus
• regional team events throughout the year
• Opportunity to connect in person at Adyen offices across 29 locations
• worldwide
• The estimated total compensation for this role is $220,000-260,000 OTE, though
• actual compensation may vary depending on factors such as relevant experience,
• skills, qualifications, certifications, and location. The salary range is
• subject to change and may be adjusted at any time.