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Fidelity Investments

Financial Services · 84k people

Sr. Manager, Facilities Asset Manager Investor Center Partnerships Ops

Posted 22 Oct

What’s this role about? The Senior Manager is responsible for driving data-informed asset strategies across the retail portfolio to ensure facilities investments align with business priorities. They manage internal and external resources, stakeholders, and vendors to execute capital programs and maintain portfolio health.

Boston, Massachusetts
On-site
$85K – $171K
Full-time
5-10 years exp
245 Summer St, Boston, MA 02210

Skills required

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Company

About Fidelity Investments Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms

Fidelity Investments

Here to help you grow your savings and invest in the life you want.

RetirementInvestmentsOnline tradingAsset managementIRA401kMutual fundsStocksETFBonds
F
10,001+ employees
Financial Services
1946
Privately Held
1.3M LinkedIn followers
Raised $152.8M

Responsibilities

  • The Investor Center Partnerships is part of Fidelity Real Estate Company and
  • encompasses the firm’s retail portfolio which includes 217 branches, spans
  • across 38 states and the District of Columbia, and occupies roughly 1.85 million
  • SF.
  • We are seeking a highly skilled and strategic Senior Manager, Asset Manager
  • responsible for driving data‑informed asset strategies across the retail
  • portfolio, ensuring facilities investments, lifecycle planning, and capital
  • deployment aligning with business priorities and long‑term portfolio health.
  • The Senior Manager works closely with several internal and external teams
  • including Investor Center Partnerships Operations team, Engineering Services,
  • Transactions, Design, Finance, Operations, Security, Technology, Procurement,
  • and vendor partners to execute and manage all Assets for the retail portfolio,
  • implement new concepts, manage TIA, manage Capital and Op Ex programs and
  • ensures on-time and on-budget execution for the Investor Centers. Collaboration
  • with all the teams is essential to success!
  • The Senior Manager will manage a team of internal and external resources,
  • stakeholders, and vendors. Asset Manager also supports vendor strategy and
  • performance oversight related to asset management programs, ensuring data
  • integrity, reporting accuracy, and alignment to contractual expectations.
  • This role reports to the Director, Investor Center Partnerships Operations.
  • Demonstrated ability to develop and execute portfolio level asset management
  • strategies that align facilities investments with business objectives and
  • long-term asset performance goals.
  • Expert knowledge of asset lifecycle planning, capital forecasting, facility
  • condition assessments, deferred maintenance planning, TIA management, and
  • portfolio optimization methodologies.
  • Strong analytical capabilities with experience leveraging asset data,
  • condition assessments, financial metrics, and operational performance
  • indicators to drive investment decisions.
  • replacement programs, and lifecycle investment strategies across large,
  • geographically dispersed portfolios.
  • Experience identifying asset-related risks and developing mitigation plans
  • that improve reliability, resiliency, sustainability, and operational
  • continuity.
  • Ability to establish and monitor key performance indicators (KPIs), portfolio
  • health metrics, capital program effectiveness measures, and vendor
  • performance standards.
  • Experience creating comprehensive business cases, capital forecasts,
  • cost-benefit analyses, and executive-level reporting to support strategic
  • decision-making.
  • Experience working collaboratively across multiple disciplines including Real
  • Estate, Finance, Operations, Project Delivery, Procurement, Engineering, and
  • external service providers.
  • Proven leadership skills with the ability to influence stakeholders, drive
  • alignment, and manage competing priorities in a complex operational
  • environment.
  • Strong communication and presentation skills with the ability to convey
  • technical and financial information to diverse audiences, including senior
  • leadership.
  • Experience implementing process improvements, governance frameworks, and
  • asset management best practices to enhance portfolio performance and
  • accountability.
  • Ability to respond to portfolio-level risks and critical asset issues,
  • supporting continuity planning and operational resilience initiatives.
  • Experience with Corrigo, Power BI, Procore, MS Excel (advance), MS Project,
  • Fidelity is transitioning to a full-time onsite working model through a phased
  • rollout across regions and roles. Currently, some roles and locations require
  • 100% onsite presence, while others require less. Onsite expectations are likely
  • to evolve as the rollout continues. This transition does not apply to fully
  • remote roles.
  • The base salary range for this position is $85,000-171,000 USD per year.
  • Placement in the range will vary based on job responsibilities and scope,
  • geographic location, candidate’s relevant experience, and other factors.
  • Base salary is only part of the total compensation package. Depending on the
  • position and eligibility requirements, the offer package may also include bonus
  • or other variable compensation.
  • We offer a wide range of benefits [https://jobs.fidelity.com/benefits/] to meet
  • your evolving needs and help you live your best life at work and at home.  These
  • benefits include comprehensive health care coverage and emotional well-being
  • support, market-leading retirement, generous paid time off and parental leave,
  • charitable giving employee match program, and educational assistance including
  • student loan repayment, tuition reimbursement, and learning resources to develop
  • your career.  Note, the application window closes when the position is filled or
  • unposted.
  • Please be advised that Fidelity’s business is governed by the provisions of the
  • Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the
  • Investment Company Act of 1940, ERISA, numerous state laws governing securities,
  • investment and retirement-related financial activities and the rules and
  • regulations of numerous self-regulatory organizations, including FINRA, among
  • others. Those laws and regulations may restrict Fidelity from hiring and/or
  • associating with individuals with certain Criminal Histories.

Qualification

Management & LeadershipSalesFinance & AccountingEngineeringRetail
  • Ability to be onsite at Fidelity locations full time.
  • Ability to travel up to 25% of the time.

Benefits

  • Health care coverage
  • Emotional well-being support
  • Retirement plan
  • Paid time off
  • Parental leave
  • Charitable giving employee match program
  • Educational assistance
  • Student loan repayment
  • Tuition reimbursement

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