
Utilities · 607 people
SkillBridge Account Manager
Posted 16 Oct
What’s this role about? Manage and oversee business insurance policies, ensuring timely renewals and effective client communication. Collaborate with internal teams to support sales efforts and enhance existing client relationships.
Skills required
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Company
About Ecotricity We're Ecotricity, the world's first green energy supply company! Our electricity is 100% green – made from the sun and the wind. In just over 30 years we’ve built 24 wind parks and 3 sun parks all over the country. Ecotricity is the only energy company in the world certified as vegan by both The Vegan Society and Viva!, the vegan charity. As you’d expect, vegan energy is produced without involving animals. We’re proud that we’re a Which? Eco Provider for energy. The Which? Eco Provider endorsement is given to energy suppliers who make the greatest positive impact in generating renewable electricity, building new sources of green energy and helping the transition away from fossil fuels. What makes Ecotricity different from other energy companies is that we take the money we make from our customers’ bills and use it to build new forms of green energy. We call it Bills into Mills and it means that by paying your bill every month you’re helping fight climate change. Every new windmill or sun park we build reduces Britain’s reliance on fossil fuels to generate electricity.
Ecotricity
We’re Ecotricity - Founders of the Global Green Energy Supply Movement
Responsibilities
- Location: Hybrid (Newport Beach, CA / Alpharetta, GA / Chicago, IL / Carmel, IN
- Oversee the full book of Business Insurance policies.
- Monitor policy renewals and maintain an organized renewal schedule.
- Track open items and ensure timely resolution.
- Ensure timely and accurate invoicing and manage monthly expirations.
- Manage policy endorsements, cancellations, audits, and notices effectively.
- Work closely with producers and internal teams.
- Provide support to the sales and service team during renewal marketing.
- Leverage EPIC resources on written materials for presentations.
- Research client operations on their websites.
- Assist with pursuing opportunities to cross-sell Business Insurance policies.
- Review and analyze current policies for existing clients.
- Assist in managing existing client relationships.
- Coordinate and collaborate with account teams to deliver exceptional service.
- Research and support new business production efforts.
- Complete the Property and Casualty (P&C) or Life and Health license test for
- your state.
- Gain practical experience within EPIC Brokers.
- Use this program as a steppingstone to a rewarding full-time career.
Qualification
- Education: College degree preferred or equivalent working experience.
- Military Transition: Current active military servicemember seeking a
- SkillBridge transition role, available for a minimum of 4 months (ideally 6
- months).
- Licensing: Willingness to study for and successfully complete Property and
- Casualty licensing requirements.
- Software Proficiency: Intermediate proficiency in Microsoft Office (word
- processing, spreadsheets, database, and presentation software) preferred.
- Service Focus: Emphasis on creating customer loyalty by ensuring the highest
- value of service and delivering on commitments.
- Information Seeking: Curiosity and desire to know more about things, people,
- or issues, going beyond routine questions to resolve discrepancies.
- Composure and Resiliency: Ability to deal effectively with pressure, recover
- quickly from setbacks, and remain optimistic and persistent under adversity.
- Communicating: Providing concise, direct, and unambiguous information,
- ensuring clear understanding, and effectively listening to others.
- Conflict Management: Addressing problems openly and objectively, resolving
- issues in an unemotional and constructive manner.
- Analytical Thinking: Identifying and synthesizing information from diverse
- sources, making connections between seemingly unrelated events, and
- understanding system interdependencies.
- Accountability: Taking responsibility for performance, accepting full
- ownership of issues, and building trust through reliability.
- Time Management: Managing multiple responsibilities by being organized and
- keeping on top of important time-sensitive tasks.
Benefits
- The national average salary for this role is $45,000-$60,000 in base pay
- (exclusive of bonuses or benefits). The actual base pay offered will be
- determined based on your experience, certifications, education, and market data.
- Customer Service Representatives
- Operations Managers
- Analysts
- Project Managers
- Recruiters
- Training
- First Sergeants
- Program Managers
- Human Resources
- 15th Largest Broker in US
- Voted " Best Place to Work" in the Insurance Industry
- Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work
- Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness
- Programs, Employee Award Programs (Trips!).
- EPIC embraces diversity in all its various forms—whether it be diversity of
- thought, background, race, religion, gender, skills or experience. We are
- committed to fostering a work community where every colleague feels welcomed,
- valued, respected and heard. It is our belief that diversity drives innovation
- and that creating an environment where every employee feels included and
- empowered, helps us to deliver the best outcome to our clients. An Equal
- Opportunity/Affirmative Action Employer.
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