Account Manager, Mid-Market Brands

About Syndigo Syndigo helps great products get chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Backed by teams with decades of commerce expertise, brands and retailers including AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com.

Syndigo

Your product data has a lot of jobs. Getting chosen is the one everyone sees.

Product Content ManagementData SyndicationDigital Asset ManagementProduct Content SyndicationProduct Experience ManagementNutritional DataData QualityProduct Information ManagementEnhanced ContentDigital Shelf Analytics

S

syndigo.com

1,001-5,000 employees

Software Development

Chicago, Illinois

1973

Privately Held

281k LinkedIn followers

Raised $550M

• Maintain and form new relationships with different buyers at small to mid-market brands
• Relentless focus on the customer experience and how to maximize their value realization with Syndigo
• Manage the full sales cycle for renewal opportunities within a defined customer base
• Lead strategic contract negotiations to align service options with client needs while meeting retention targets
• Collaborate with expansion sellers to identify and close upsell and cross-sell opportunities within a defined customer base to meet growth targets
• Dedicate time to learning and skill growth to achieve KPIs and grow as a sales professional
• Leverage the Syndigo tech stack to make data-driven decisions, document customer communication, prioritize approach to the territory, stay organized, and accurately forecast revenue outcomes
• Diagnose and engage higher risk customers and leverage internal resources to direct a resolution strategy
• Navigate Syndigo's solutions on behalf of the client, ensuring the appropriate solution is proposed to meet a client's problems
• Problem solve with customers and guide them through the complex product information and syndication landscape to position yourself and Syndigo as a valued partner
• 3-5 years account management experience, ideally B2B and in the saas space
• Motivation to learn, problem solve, and develop skills to be successful in tech sales
• Familiar with the fundamentals of sales and the basics of customer service
• Strong relationship building, listening, and interpersonal skills
• Comfortable with using technology in daily workflows and decision-making
• Strong organization and time management skills are critical
• Ability to write and speak clearly and professionally
• Experience in SaaS, managed services, and analytics is a major plus
• Experience doing business with consumer brands and/or retailers is a plus
• Previous training and practice with a sales methodology is a major plus
• Experience using Salesforce is a major plus
• Bachelor's Degree or equivalent experience required
• For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement.
• Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity.
• Budgeted Salary Range (not including eligible commission)
• $65,000—$80,000 USD
• Commission
• $50,000—$50,000 USD

• Health insurance
• Paid time off
• Volunteer time off
• Employer-paid short-term disability
• Employer-paid long-term disability
• Parental leave
• Adoption leave
• 401(k)
• Tuition reimbursement