
Software Development · 3.1k people
Senior Manager, Partner Sales
Posted 15 Oct
What’s this role about? The Senior Manager will lead the AMER partner sales business by driving partner-sourced revenue and managing channel relationships with VARs, GSIs, and regional specialists. They will act as a hands-on deal maker, coaching the team on deal mechanics and fostering alignment between the channel organization and direct sales.
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Company
About New Relic New Relic arms businesses with the trust and confidence required to thrive in the AI era. The New Relic Intelligent Observability Platform is the only open, AI-strengthened platform designed to unify telemetry and business outcomes, bringing intelligence and automated actions to the most complex digital environments. The platform shifts teams from reactive firefighting to intelligent orchestration, leveraging AI-driven automation to optimize technology spend and protect revenue in real-time. That’s why global leaders—Adidas Runtastic, Domino’s, Ryanair, Swiggy, Topgolf, and William Hill—run on New Relic to drive innovation and deliver exceptional customer experiences.
New Relic
Data for Engineers

Responsibilities
- Your mission is to accelerate New Relic’s partner sales business with channel partners including VAR, GSI and regional specialists. You will build a team of hunters to overlay the AMER sales team to drive Partner Sourced ACR and launch revitalized sales motions such as MSP and leverage regional services partners to ramp consumption.
- The ACR Engine: Primary accountability for driving Partner Sourced ACR across North America and LATAM. You will ensure the channel is a consistent and predictable contributor to AMER’s growth.
- Deal Orchestration: Act as the "Deal Maker." You will personally support your team and the direct sales organization to mature partner-led opportunities from discovery to close.
- In-the-Trenches Mentorship: We don't want a reporter; we want a coach. You will spend your time upskilling your team on deal mechanics, partner positioning, and cross-functional alignment.
- Sales Alignment: Build a "one-team" culture between the Channel organization and the Direct Sales AEs, ensuring that partner engagement is viewed as a competitive advantage, not a hurdle or cost center.
- Ecosystem Mastery: Leverage your existing network in the Observability to elevate partner relationships and drive executive commitment.
- Operational Resilience: You will operate in an environment that is still evolving. You must be comfortable building the car whilst driving it at the same time
- Partner Sourced ACR: Achievement of regional gross ACR targets sourced directly by partners
- Pipeline Quality: Measurable improvement in the "Stage 2 to Closed-Won" conversion rate for partner-led deals
- Team Quota Attainment: The percentage of your direct reports hitting or exceeding their sourced-revenue targets
- Direct Sales Alignment: Increasing the "Partner Attachment Rate" across all AMER sales territories
Qualification
Required
- AMER Network: You bring a wealth of executive relationships across the top North American and LATAM VARs, SIs, and regional partners
- The "Deal Maker" DNA: Proven track record of personally helping sales teams close deals through the channel.
- Resilience & Agility: You thrive in environments that are "under construction." You are a builder who can navigate internal ambiguity to deliver external results.
Preferred
- Bilingual Advantage: Proficiency in Spanish or Portuguese is a significant plus for the LATAM component of the role.
- Observability Veteran: Mandatory. You have deep experience in the Observability, APM, or Log Management space. You understand the technical and business value drivers in this specific market.
- The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
- New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.
- Estimated On-Target Earnings Range
- $190,000—$237,000 USD
- We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
- Our hiring process
Benefits
- Healthcare
- Dental
- Vision
- Parental leave
- Mental health benefits
- 401(k) plan and match
- Flex time-off
- Paid holidays
- Volunteer time off
Interested in this role?
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