Office Manager

About Samaritan Daytop Village Since 1960, Samaritan Daytop Village has been improving the quality of life for New Yorkers facing adversity. We are nationally recognized for our treatment of substance use disorder as well as the veteran-specific approach we pioneered. Our continuum of services also includes health and mental health care, transitional and supportive housing, educational and vocational assistance, peer-assisted recovery, and specialized programs for adolescents, families, and seniors. Annually, Samaritan Daytop Village serves over 43,000 people at more than 80 programs throughout New York City, Long Island, and the Hudson Valley, and we continue to grow. In the past year, our organization has grown rapidly - both in staff size and location. We are always looking for dedicated, talented and compassionate individuals who want to make a difference in the lives of others and grow with a leading employer. Visit https://samaritanvillage.org/careers to learn more, or email your resume to resumes@samaritanvillage.org.

Samaritan Daytop Village

WHERE GOOD LIVES®

S

samaritanvillage.org

1,001-5,000 employees

Non-profit Organizations

Briarwood, New York

1960

Nonprofit

8.3k LinkedIn followers

• Healthcare staff can work anywhere….The BEST work with US!
• $28.57-$30.21 per hour
• A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.
• Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.
• Under general direction of the Program Director, the Office Manager is responsible for directing and coordinating the general administrative functions of the secretarial/clerical support staff and ensuring smooth and efficient operation of the front end of the Clinic. In addition, the incumbent in this position performs a variety of secretarial, clerical and administrative tasks. This work is carried out in support of the mission and goals of Samaritan Daytop Village.
• Directs and coordinates daily operations of front end of Clinic, including flow of work and direct supervision, training and mentoring of secretarial/clerical support staff.
• Screens incoming telephone calls and handles requests regarding scheduling and/or patient information.
• Oversees staff obtaining patient history on initial visit to Clinic.
• Ensures complete billing information is obtained from each patient.
• Greets incoming patients and refers them to appropriate person.
• Maintains a calendar for Clinic staff to ensure timely and accurate scheduling of patient appointments.
• Reviews, logs, sorts, and compiles pertinent information in order to prepare and send out routine correspondence, memos, documents, and reports as directed.
• Handles confidential matters as requested by Program Director.
• Ensures that Clinic patient files are maintained, updated, completed and that information is easily accessible.

• High School diploma or equivalency.
• At least Five (5) years' proven experience as an Office Manager or Administrative Assistant or other related clerical roles within a Clinic setting.
• Hands on experience with office machines (e.g. printers, fax machines, etc)
• Computer literacy including proficiency in Microsoft Office Suite and EHR.
• Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.
• Ability to display a positive attitude and demeanor personally and professionally.
• Excellent time management skills ability to multi-task and prioritize work.
• Ability to work independently with little supervision.
• Attention to detail and ability to identify and resolve issues in a timely manner.
• Evidence of excellent interpersonal skills; ability to supervise, coach, mentor, develop, train and teach staff.