Office Manager II or Senior Office Manager

About New York State Energy Research Clean energy can power New York while protecting the environment. The New York State Energy Research and Development Authority, known as NYSERDA, promotes energy efficiency and the use of renewable energy sources. These efforts are key to developing a less polluting and more reliable and affordable energy system for all New Yorkers. Collectively, NYSERDA’s efforts aim to reduce greenhouse gas emissions, accelerate economic growth, and reduce customer energy bills. NYSERDA works with stakeholders throughout New York including residents, business owners, developers, community leaders, local government officials, university researchers, utility representatives, investors, and entrepreneurs. NYSERDA partners with them to develop, invest, and foster the conditions that: ✅ Attract the private sector capital investment needed expand New York’s clean energy economy ✅ Overcome barriers to using clean energy at a large-scale in New York ✅ Enable New York’s communities and residents to benefit from energy efficiency and renewable energy Governed by a 13-member Board, NYSERDA has provided objective information and analysis, technical expertise, and support in New York State since 1975. Our Vision: New York is a global climate leader building a healthier future with thriving communities; homes and businesses powered by clean energy; and economic opportunities accessible to all New Yorkers. Our Mission: Advance clean energy innovation and investments to combat climate change, improving the health, resiliency, and prosperity of New Yorkers and delivering benefits equitably to all. Our Promise: NYSERDA provides resources, expertise, and objective information so New Yorkers can make confident, informed energy decisions. Visit nyserda.ny.gov/careers to learn about career opportunities. All people with disabilities are encouraged to apply to all jobs that they are qualified to do.

New York State Energy Research

Building healthier communities & helping NYers save energy with clean energy innovation & energy efficiency investments.

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nyserda.ny.gov

201-500 employees

Government Administration

Albany, NY

1975

Government Agency

55k LinkedIn followers

• The Office Manager II or Senior Office Manager provides executive, administrative, and operational support to the Director of People Governance and Leadership Development team. This role is ideal for someone who is highly organized, proactive, and comfortable managing a wide variety of priorities in a Human Resources environment. The successful candidate will have strong follow-through, sound judgement, the ability to anticipate needs, can keep work moving, and can handle sensitive employee information with discretion. This role requires full time presence working 5 days per week, in-office.
• This role reports to the Director, People Governance and Leadership Development.
• Manage complex scheduling and calendars, including coordinating participants, resolving conflicts, and anticipating scheduling needs
• Track commitments, deadlines, and follow-up items to ensure work continues to move forward
• Coordinate travel, expenses, technology, and other administrative needs
• Prepare agendas, presentations, talking points, correspondence, and other meeting or leadership materials
• Organize and maintain team calendars, files, templates, schedules, and shared resources
• Serve as a central point of coordination between the Director, People Governance & Leadership Development and internal partners
• Anticipate needs, follow up on outstanding items, and appropriately flag issues requiring attention
• Provide administrative support for People Team activities including employee relations, training, policy administration, and employee communications
• Maintain personnel and other confidential People records in accordance with established recordkeeping, retention, access, and confidentiality requirements
• Prepare, organize, route, and appropriately file employee documentation
• Coordinate routine employee communications and follow up to ensure questions, requests, and required actions are brought through completion
• Maintain trackers, schedules, and documentation for recurring activities and requirements
• Build effective working relationships across the People Team, with Legal, IT, Facilities, Finance, and other partners
• Coordinate administrative aspects of projects and initiatives, including schedules, meetings, action items, deadlines, and status tracking
• Follow up with stakeholders on outstanding actions and proactively identify items that may delay completion
• Gather and organize information for meetings, projects, presentations, and leadership discussions
• Draft and format professional emails, presentations, talking points, agendas, and other business materials
• Turn notes, background information, or general dissection into clear, organized first drafts
• Provide additional administrative and project support across People Governance & Leadership Development as needed
• Perform all job responsibilities with respect, fairness, consistency, and inclusion.

Required

• Required for Office Manager II (Salary: $70,139-$101,118): High School Diploma plus 6 years of relevant experience in executive administration, office management, Human Resources administration, project coordination, or a related area, including supporting senior leadership
• Required for the Senior Office Manager ($73,902-$101,118): High School Diploma plus 7 years of relevant experience in executive administration, office management, Human Resources administration, project coordination, or a related area, including supporting senior leadership
• Experience working with confidential or sensitive information
• Foundational knowledge of Human Resources practices, employee confidentiality, and personnel recordkeeping requirements
• Strong organizational, time management, and project coordination skills, with the ability to track multiple priorities and deadlines simultaneously
• Strong written and verbal communication skills, including the ability to draft professional correspondence, presentations, talking points, and meeting materials
• Proficiency with Microsoft Outlook, Teams, Word, Excel, and PowerPoint, with the ability to quickly learn new systems and tools
• Strong interpersonal skills and ability to build productive working relationships across all levels of an organization
• Must be in-office 5 days each week with full time presence in office.
• Exercises sound judgment and discretion, particularly when navigating confidential or sensitive situations
• Understands context and can determine the appropriate level of urgency, attention, and response
• Works independently while recognizing when input, alignment, or approval is needed
• Builds trust and productive working relationships across different personalities, working styles, and levels of the organization
• Remains adaptable and solutions-focused when priorities shift or direction is evolving
• Minimal Travel, less than 10%.

Preferred

• For the Office Manager II: An Associate degree with 5 years of relevant experience providing executive or office management support within a Human Resources or People function and supporting HR processes including 1 year in a supervisory role
• For the Sr. Office Manager: An Associate degree with 6 years of relevant experience providing executive or office management support within a Human Resources or People function and supporting HR processes including 2 years in a supervisory role
• Experience coordinating projects involving multiple stakeholders and deadlines
• Experience with ADP, document management, project management, or related business systems
• Please submit your resume. Cover letters are welcome, but not required. To receive full consideration, please apply by the priority date of 10/22/2026.
• Please note that during the application process, you may be prompted to opt-in to Artificial Intelligence (“AI”) scoring. This is an automatic request in the ADP system but is not a feature that is used by NYSERDA in its recruiting and hiring process. Your response will have no impact on your application to NYSERDA.
• For further information on our hiring policies, employment opportunities for people with disabilities and EEO please click on this link and scroll down to the Policies [https://www.nyserda.ny.gov/About/Careers-at-NYSERDA/Jobs-at-NYSERDA-and-NY-Green-Bank] section.