
Non-profit Organizations · 1.2k people
Employee Relations Specialist
Posted 13 Oct
What’s this role about? The Employee Relations Specialist serves as a strategic partner to management by conducting workplace investigations and ensuring consistent application of company policies. They are responsible for facilitating conflict resolution, advising managers on performance issues, and maintaining compliance with labor laws.
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Company
About Samaritan Daytop Village Since 1960, Samaritan Daytop Village has been improving the quality of life for New Yorkers facing adversity. We are nationally recognized for our treatment of substance use disorder as well as the veteran-specific approach we pioneered. Our continuum of services also includes health and mental health care, transitional and supportive housing, educational and vocational assistance, peer-assisted recovery, and specialized programs for adolescents, families, and seniors. Annually, Samaritan Daytop Village serves over 43,000 people at more than 80 programs throughout New York City, Long Island, and the Hudson Valley, and we continue to grow. In the past year, our organization has grown rapidly - both in staff size and location. We are always looking for dedicated, talented and compassionate individuals who want to make a difference in the lives of others and grow with a leading employer. Visit https://samaritanvillage.org/careers to learn more, or email your resume to resumes@samaritanvillage.org.
Samaritan Daytop Village
WHERE GOOD LIVES®

Responsibilities
- Serve as the primary point of contact for employee concerns and workplace complaints
- Advise and coach managers on policies, performance issues, discipline, and separations
- Facilitate conflict resolution, mediation, and employee engagement initiatives
- Conduct thorough, impartial investigations into misconduct, harassment, and policy violations
- Analyze evidence, document findings, and determine consistent corrective actions
- Interpret, apply, and ensure compliance with federal, state, and local labor laws
- Develop, update, and communicate workplace policies while protecting confidentiality
- Design and deliver leadership training on performance management, legal compliance, and workplace conduct
- Maintain complete records, track employee relations trends, and report key HR metrics to leadership
Qualification
- Bachelor’s degree in HR, Business Administration, Psychology, or a closely related field
- 3–5 years of progressive HR experience, anchored by deep expertise in employee relations and sensitive workplace investigations
- Experience in healthcare, human services, behavioral health, or nonprofit sectors preferred
- Strong mastery of employment law, conflict resolution techniques, and formal investigation practices
- Demonstrated tact, exceptional judgment, and an uncompromising commitment to confidentiality
- Persuasive written and verbal communication skills with the ability to engage and influence stakeholders across all organizational levels
- Proficiency in using MS Office Suite and enterprise HRIS platforms
- Professional HR certification (SHRM-CP/SCP or PHR/SPHR) preferred
- Willingness to travel occasionally between organizational sites as needed
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Paid time off
- Retirement account
- Employer match
- Tuition reimbursement
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