Director of Sales Enablement, Training & Go-to-Market

About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

DoorDash

Local LogisticsRestaurant DeliveryOn-Demand Deliveryand eCommerce

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D

careersatdoordash.com

10,001+ employees

Software Development

San Francisco, California

Public Company

1.5M LinkedIn followers

Raised $5.2B

• development, sales methodology, manager coaching, content strategy,
• certification, tooling, and the operating cadence that ties them together. You
• will partner deeply with Sales, Product, Marketing, and Operations leaders to
• translate strategy into execution, making sure new capabilities are adopted
• quickly and consistently across all sales segments.
• As part of this mandate, you will also lead the deployment of AI tools,
• including Claude, across the Sales organization. AI is becoming core to modern
• selling, and you will own the strategy for embedding it into seller workflows
• while serving as the Sales voice in cross-functional GTM forums shaping how AI
• is rolled out to adjacent customer-facing teams (Customer Success, Partnerships,
• Marketing, and Support).
• By pairing operational rigor with sales coaching excellence and applied AI
• fluency, you will drive faster ramp times, higher productivity, stronger product
• adoption, and sustainable revenue growth.
• Own the Onboarding Experience: Design and continuously improve new-hire
• onboarding for SDRs, AEs, and AMs across SMB, Mid-Market, and Enterprise
• segments, with clear milestones, certifications, and ramp targets that
• demonstrably shorten time-to-productivity.
• Build Continuous Learning Programs: Run a year-round curriculum of skills
• training, product education, segment-specific bootcamps, and sales kickoff
• content that keeps reps sharp and aligned with strategy.
• Embed a Sales Methodology: Select, customize, and operationalize a sales
• methodology (Challenger, MEDDIC, SPIN, or similar) across the org, with
• reinforcement built into pipeline reviews, deal inspection, and manager
• coaching.
• Tailor Enablement Across Business Models: Deliver differentiated playbooks
• and training for SaaS, Ads, and Marketplace solutions, equipping reps to
• position value, handle objections, run effective discovery, and cross-sell
• seamlessly.
• Own Sales Content Strategy: Build and govern a content system (pitch decks,
• one-pagers, case studies, battle cards, ROI tools, email templates) that is
• easy to find, easy to use, and continuously refreshed based on rep and
• customer feedback.
• Lead Product Adoption & Expertise: Partner with Product, Ads, and Marketing
• to launch new features and offerings into the field with clear positioning,
• training, certification, and measurement of seller readiness.
• Coach & Develop Sales Talent: Build a coaching culture by enabling frontline
• managers with frameworks, call review rituals, deal coaching playbooks, and
• tools to consistently raise the performance bar.
• Run the Enablement Operating Rhythm: Establish the cadence (intake,
• prioritization, launch calendar, feedback loops, post-mortems) that makes
• enablement predictable and trusted by Sales leadership.
• Lead AI Deployment for Sales: Own the strategy, rollout, and adoption of
• Claude and other AI tools across the Sales org. Build prompt libraries,
• AI-assisted workflows, and certification paths that turn every seller and
• manager into an AI power user.
• Elevate Sales Productivity with AI-First Workflows: Drive adoption of
• AI-powered workflows for prospecting, account research, call prep, proposal
• generation, deal coaching, and post-call follow-up. Replace manual work with
• intelligent automation wherever it creates leverage.
• Drive Measurable AI ROI: Define and track the business impact of AI in Sales,
• including hours saved, pipeline generated, win-rate lift, content velocity,
• and quality improvements, and continuously expand the use cases that move the
• needle.
• Influence GTM-Wide AI Direction: Represent Sales in cross-functional GTM AI
• working groups, share what’s working with CS, Marketing, Partnerships, and
• Support leaders, and help shape enterprise-wide standards for tooling and
• prompts, without owning execution outside Sales.
• Support Responsible AI Use: Partner with Legal, Security, and IT to apply
• DoorDash’s AI usage guidelines, data handling policies, and quality controls
• within Sales, and feed Sales learnings back into enterprise policy.
• Own Business Impact Metrics: Define and track KPIs including ramp time, quota
• attainment, seller productivity, content utilization, certification rates,
• and incremental revenue growth attributable to enablement programs.
• Strengthen XFN Partnerships: Act as the connective tissue between Sales and
• cross-functional stakeholders (Product, Ops, Marketing, IT, Legal), ensuring
• alignment on GTM priorities, seamless rollouts of new initiatives, and
• continuous feedback loops to Product and Ops.
• Lead and Inspire: Manage and develop a high-performing global team of
• enablement managers, trainers, instructional designers, coaches, and GTM
• program leads.
• 12+ years of experience in Sales Enablement, Training, or Sales Leadership in
• high-growth SaaS, Ads, or Marketplace companies, with at least 5+ years
• leading enablement teams.
• Proven track record of designing onboarding and continuous-learning programs
• that measurably reduced ramp time and increased quota attainment at scale.
• Deep knowledge of modern sales methodologies (Challenger, MEDDIC, SPIN) and
• demonstrated experience embedding them across a multi-segment sales org.
• Strong content strategy chops, including governance, taxonomy, sales content
• tooling, and measurement of content effectiveness.
• Skilled at designing and leading manager coaching frameworks, call review
• programs, and deal inspection rituals that improve win rates and deal
• velocity.
• Experience tailoring enablement to multiple business models (e.g., SaaS
• subscriptions, Ads, Marketplace) and multiple segments (SMB, Mid-Market,
• Enterprise).
• Applied AI deployment experience: You have personally rolled out LLM-based
• tools (Claude, ChatGPT Enterprise, Copilot, or similar) to a sales org and
• can speak credibly to prompt design, workflow integration, change management,
• adoption metrics, and measurable outcomes.
• AI fluency in practice, not just theory: Comfortable with prompt engineering,
• evaluating model outputs, designing human-in-the-loop workflows, and
• integrating AI with CRM, enablement, and conversation intelligence platforms.
• Experienced in building cross-functional partnerships with Product,
• Marketing, and Operations, and comfortable representing Sales in broader GTM
• forums.
• Strategic GTM thinker able to translate complex product roadmaps into clear,
• actionable sales motions.
• Exceptional leadership and team-building skills with a global mindset.
• Excellent communication, facilitation, and executive presence, with a
• data-driven approach.
• Familiarity with enablement platforms (Highspot, Seismic, Mindtickle),
• conversation intelligence (Gong, Chorus), LMS tools, CRM systems (Salesforce
• preferred), and enterprise AI platforms (Anthropic Claude, OpenAI, Google).

• The successful candidate’s starting pay will fall within the pay range listed
• below and is determined based on job-related factors including, but not limited
• to, skills, experience, qualifications, work location, and market conditions.
• Base salary is localized according to an employee’s work location. Ranges are
• market-dependent and may be modified in the future.
• opportunities for equity grants. Talk to your recruiter for more information.
• DoorDash cares about you and your overall well-being. That’s why we offer a
• comprehensive benefits package to all regular employees, which includes a 401(k)
• plan with employer matching, 16 weeks of paid parental leave, wellness benefits,
• commuter benefits match, paid time off and paid sick leave in compliance with
• applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash
• also offers medical, dental, and vision benefits, 11 paid holidays, disability
• and basic life insurance, family-forming assistance, and a mental health
• program, among others.
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid
• sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours
• worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4
• hours/month if working 20 hours/week), and paid sick time accrued at 1 hour
• for every 30 hours worked (e.g. about 5.8 hours/month if working 40
• hours/week; about 2.9 hours/month if working 20 hours/week).
• The national base pay range for this position within the United States,
• including Illinois and Colorado.
• At DoorDash, our mission to empower local economies shapes how our team members
• move quickly, learn, and reiterate in order to make impactful decisions that
• display empathy for our range of users—from Dashers to merchant partners to
• consumers. We are a technology and logistics company that started by enabling
• door-to-door delivery, and we are looking for team members who can help us go
• from a company that is known as the place you order food to a company that
• people turn to for any and all goods.
• DoorDash is growing rapidly and changing constantly, which gives our team
• members the opportunity to share their unique perspectives, solve new
• challenges, and own their careers. We're committed to supporting employees’
• happiness, healthiness, and overall well-being by providing comprehensive
• benefits and perks including premium healthcare, wellness expense reimbursement,
• paid parental leave and more.
• We’re committed to growing and empowering a more inclusive community within our
• company, industry, and cities. That’s why we hire and cultivate diverse teams of
• people from all backgrounds, experiences, and perspectives. We believe that true
• innovation happens when everyone has room at the table and the tools, resources,
• and opportunity to excel.
• Statement of Non-Discrimination: In keeping with our beliefs and goals, no
• employee or applicant will face discrimination or harassment based on: race,
• color, ancestry, national origin, religion, age, gender, marital/domestic
• DoorDash. We value a diverse workforce – people who identify as women,
• non-binary or gender non-conforming, LGBTQIA+, American Indian or Native
• Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other
• Pacific Islander, differently-abled, caretakers and parents, and veterans are
• strongly encouraged to apply. Thank you to the Level Playing Field Institute for
• this statement of non-discrimination.
• Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance
• Initiative for Hiring Ordinance, and any other state or local hiring
• regulations, we will consider for employment any qualified applicant, including
• If you need any accommodations, please inform your recruiting contact upon
• initial connection.
• Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With
• We used Covey as part of our hiring and/or promotional process for jobs in NYC
• and certain features may qualify it as an AEDT in NYC. As part of the hiring
• and/or promotion process, we provided Covey with job requirements and candidate
• submitted applications. We began using Covey Scout for Inbound from August 21,
• 2023, through December 21, 2023.  We resumed using Covey Scout for Inbound again
• on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.
• The Covey tool has been reviewed by an independent auditor. Results of the audit
• may be viewed here: https://getcovey.com/nyc-local-law-144