Vice President, Sales, Individual and Family Markets

About Health Care Service Corporation Health Care Service Corporation serves nearly 23 million people across the United States through its portfolio of health benefit solutions. HCSC provides health coverage options for employers large and small, individuals and families, and Medicare and Medicaid plans. HCSC also offers related health care products and services such as pharmacy solutions, life and dental insurance, and health data technology. A Mutual Legal Reserve Company, HCSC is an independent licensee of the Blue Cross Blue Shield Association. For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs. Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry. As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization: HCSC.com/careers. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to an inclusive, drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status. Image(s) may have been created or enhanced using artificial intelligence tools.

Health Care Service Corporation

Empowering Member Health With Compassion and Innovation

health careinsurancewellnessmember drivenand healthcare insurance

H

hcsc.com

10,001+ employees

Hospitals and Health Care

Chicago, IL

Privately Held

174k LinkedIn followers

• HCSC is looking for a seasoned individual ACA sales and broker management leader who will be responsible for directing, motivating, and maintaining a dedicated, multi-state team for HCSC's Individual and Family Markets (IFM) business. The position is accountable for meeting or exceeding established membership retention, new sales and profitability goals and for development of short and long term growth strategies. The ideal candidate has a balance of ACA expertise with a strong understanding of the market and demonstrated experience managing sales capabilities across marketing, direct sales, channel partners and agent/broker development. The position will work in a matrixed internal environment, primarily with marketing, actuarial, sales analytics, product, IT and broker administration, as well as with key external vendors such as EDE platforms.
• 1. Manage existing ACA line of business’ sales distribution channels, leading go-to market sales, distribution strategy and broker management for HCSC’s Individual and Family Markets (IFM) business.
• 2. Externally, the role will oversee and manage relationships with a large number national agencies, general agents and local agents/brokers, supported by the existing team
• 3. Internally, the role will oversee direct telesales, broker management, channel mgmt. (EDE/white-label enrollment) and local sales teams.
• 4. Role will be central to the development and administration complex incentive models with national brokers and GAs
• 5. Position will develop growth strategies , includes leveraging of existing capabilities as well as development of new capabilities to help sell new business and/or retain current membership
• 6. Accountable for the development and attainment of annual goals while improving the competitiveness, market share, and profitability of assigned market segment(s).
• 7. Prepare the ACA team for the evolving customer demands. Develop methodologies, training curricula and metrics to ensure the team is well-prepared to position the market for success and meet the changing demands of the marketplace.
• 8. Direct, motivate and maintain staff.
• 9. Develop matrix relationships and work toward resolution of key issues across the organization.
• 10. Prepare and present executive presentations.
• 11 .Identify brokers and general agents and develop relationships targeted to retain and grow the market. Where appropriate, pursue strong relationships with select consulting firms focused on the market segment.
• 12. Ensure prompt, accurate, and high quality service to agents and brokers.
• 13. Provide direction and guidance to primary front line sales force.
• 14. Maintain extensive knowledge of HCSC products, services, systems, and processes.
• 15. Maintain knowledge of competitor’s products and insurance trends.
• 16. Communicate and interact effectively and professionally with co-workers, management, customers, etc.
• 17. Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• 18. Maintain complete confidentiality of company business.
• 19. Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.
• JOB REQUIREMENTS: *Bachelor Degree and 10 years of experience in managed care account management/sales OR 14 years of experience in managed care account management/sales. *Current, valid State Agent Insurance License or obtain within 90 days of starting in the role. *6 years of management experience in health care operations including 4 years at the director level or above. *Skills to direct executive business personnel and direct the attainment of business objectives. *Knowledge of marketing and account management techniques. *Sales/marketing strategy development experience. *Knowledge of managed care products, processes, and trends. *Mentoring and leadership skills. *Ability and willingness to travel including overnight stays. *Financial acumen. *Verbal and written communications skills, including business writing, building customer and broker relationships, developing and facilitating presentations. *PC experience and skills including Microsoft office applications of Word, Excel, PowerPoint. PREFERRED JOB REQUIREMENTS: *Bachelor Degree in Marketing or Business Administration. *6 years director/executive level experience directing sales/account management of complex or enterprise accounts.
• Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
• At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
• The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
• Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.
• $163,400.00 - $389,000.00
• Exact compensation may vary based on skills, experience, and location.

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement