Senior Sales Operations Manager, AMER

About Talon.One Talon.One, an Adyen company, is the most powerful incentives engine, unifying loyalty, personalized promotions and offer management into a single platform. Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior without defaulting to margin-draining discounts. The world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to turn their incentives into a reliable growth engine. Founded in 2015, the company has a global reach with teams in Berlin, London, Boston and Singapore, and over 300 clients across North America, Europe and APAC. It was recognized in Gartner’s 2025 Market Guide for Loyalty Program Vendors, and as a major player in IDC’s 2024 MarketScape report for Loyalty Software Providers. Adyen, the global financial technology platform, acquired Talon.One in April 2026. Together, their goal is to close the gap between loyalty and payments and turn every transaction into an opportunity for growth. Learn more: https://www.talon.one/ Data Privacy & Imprint: https://www.talon.one/legal/imprint

Talon.One

Make every interaction count

Enterprise loyalty managementOffer management & executionPersonalized promotionsAI-powered incentivesEnterprise referral programsCoupon managementCustomer engagementMarketing technologyRetail loyaltyQSR loyalty

T

talon.one

201-500 employees

Software Development

Berlin

Public Company

24k LinkedIn followers

Raised $134.6M

• Leadership to ensure accurate and timely forecasts supported by strong
• pipeline management and deal qualification practices
• Work with a modern GTM tech stack, including Salesforce, Ironclad,
• CaptivateIQ, Gong, and Claude, to drive the insights and automation this role
• depends on
• Oversee commission strategy, evaluating and refining commission plans,
• implementing them in the automation system, and managing the monthly close
• and payout process
• Work with Sales Leadership to define KPIs, maintain sales dashboards, and
• provide insights to drive performance optimization
• Identify sales process inefficiencies by building rapport with individual
• Sellers and implementing solutions to improve day-to-day effectiveness
• Own the Quote-to-Cash process, ensuring smooth configuration in Salesforce,
• streamlined workflows in CLM, and seamless integration with Finance's billing
• system
• Build the deal desk function, managing deal structuring, pricing approvals,
• and contract reviews while collaborating with sales, legal, and finance teams
• to accelerate deal velocity
• Build a rapport with the individual Sellers, identifying bottlenecks and
• implementing solutions to increase their day-to-day efficiency and
• effectiveness
• A Bachelor’s degree in Business, Finance, Operations, or a related field
• 6+ years of sales operations experience, with at least 2 years in a senior
• Advanced proficiency in Salesforce and other sales tech stack tools (Sales
• Engagement, CPQ, Forecasting, etc.)
• Expertise in designing and administering sales commission plans, with
• knowledge of tools like Xactly, Spiff, CaptivateIQ, or similar
• Extensive experience in deal desk management, including pricing approvals,
• deal structuring, and contract oversight
• A strong analytical mindset, with advanced Excel skills
• Prior experience in a B2B SaaS or technology company is required
• Exceptional organizational skills, with the ability to manage multiple
• priorities in a fast-paced environment
• Excellent communication and collaboration skills, with experience working
• cross-functionally and influencing stakeholders at all levels

• Adyen+, a significant monthly cash benefit to spend on whatever matters most
• to you and your wellbeing
• Flexible, unlimited paid time off and 11 public holidays every year
• Medical, dental and vision coverage: we pay 100% of the base plan cost for
• you and 90% for your dependents
• Build your savings with our 401(k) plan, including a 50% company match on up
• Pre-tax FSA and commuter benefit accounts for transit and healthcare expenses
• 16 weeks of paid parental leave for birthing parents, plus 4 weeks unpaid,
• and 8 weeks of paid leave for non-birthing parents
• 100% company-paid life insurance of 2x your salary (up to $525k), short- and
• long-term disability coverage at 60% of pay, and full pay during FMLA leave
• through an Adyen top-off
• Annual all-company gathering at Adyen’s headquarters in Amsterdam, plus
• regional team events throughout the year
• Opportunity to connect in person at Adyen offices across 29 locations
• worldwide