National Account Manager - West Coast

About CAMP ROOFING Ltd Limited Partnership CAMP Facility Services has been a trusted leader in the facility and construction management industry since 1978. With a focus on multifamily, condominium (HOA), and commercial clients, we offer a comprehensive range of services, including fire, flood, and disaster restoration, exterior and interior renovations, complete roofing services, as well as maintenance and service repairs. With over 11 offices nationwide, we operate in numerous states across the country, continuously expanding our reach. At CAMP, we firmly believe that quality work, attention to detail, perseverance, and exceptional customer service are the foundations of every successful project. To learn more about our services and how we can assist you, visit our website at CAMPFS.com.

CAMP ROOFING Ltd Limited Partnership

Your full-service multi-family and commercial partner for all roofing, renovation, restoration, and maintenance needs.

General ContractorComplete Roofing ServicesExterior and Interior RehabFireFlood and Disaster RestorationEmergency ResponseCapital ImprovementService OperationsMaintenance and Service RepairsMitigation and Restoration

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C

campfs.com

201-500 employees

Construction

Houston, TX

1978

Privately Held

8.1k LinkedIn followers

• The National Account Manager (NAM) is a strategic leadership role responsible
• for managing and cultivating strong relationships with national and regional
• client representatives, including construction, maintenance, facilities teams,
• and operations/management teams. This position is vital for driving growth and
• profitability, ensuring both client satisfaction and organizational success. The
• NAM will work across multiple departments to deliver consistent, high-quality
• service while tailoring solutions to meet client-specific requirements.
• representatives through face-to-face interactions, fostering trust and
• loyalty to strengthen long-term partnerships.
• Foster strong client relationships by leveraging feedback and competitive
• insights, ensuring we remain their trusted partner for final considerations.
• Develop and implement strategies to manage and grow relationships with
• National Accountsand theirnational level partners(10,000+ units across 5+
• states).
• Secure our position as an authorized vendor with all clientsand ensure our
• status is current and active.
• Act as the primary point of contact for keynationaldecision-makers within
• client organizations.
• Create sales plans aligned with organizational goals, including revenue
• forecasting for national accounts.
• Coordinate with marketingto build an event budget for our national partners.
• Set annual goals based on market availability and location capabilities
• (10%-20% market share in emerging locations, 25%-75% in established
• locations).
• Partner with internal teams (local account managers, marketing, estimating,
• operations, accounting, business development, contracts, and risk management)
• to ensure client needs align with organizational capabilities.
• Introduce the local partners of national accounts to the Sales Executives in
• each location.
• Follow up on all proposals to ensure they are submittedand received by the
• client.Providesupport and expertise for local projects as needed.
• Address client-specific requirements while maintaining overall consistency in
• service delivery.
• Conduct high-level negotiations to secure favorable contracts for both
• clients and the organization.
• Vet contracts in collaboration with the risk management team before
• finalizing agreements.
• Analyze market trends, competitor activities, and client insights to refine
• strategies and enhance market positioning within the multifamily industry.
• Address and resolve significant issues with national accounts to ensure
• customer satisfaction, retention, and repeat business.
• Provide accounts receivable support for all national accounts.
• Monitor account performance against established targets and KPIs, adjusting
• strategies to achieve annual goals.
• Provide training and mentorship to team members (Local Account Managers,
• Business Development, Estimators) to enhance overall team effectiveness.
• Deliver weekly reports on account status, sales performance, and market
• conditions during all-sales meetings.
• Other duties as assigned.

• Proven experience in account management, preferably with national or regional
• clients in the multifamily or related industry with a primary focus on
• Capital projects
• Possess a book of business with Blue Chip and Regional Multifamily companies
• Experience with growing wallet share with existing clients as well as the
• ability to hunt for new clients locally/regionally
• Strong negotiation, relationship-building, and interpersonal skills
• Proficient in sales planning, forecasting, and market analysis
• Experience with managing and training local sales teams
• Excellent collaboration and communication abilities across diverse teams
• Problem-solving mindset with a focus on customer satisfaction and business
• retention
• Strong knowledge ofcontracts, risk assessment, and client-specific
• Expertise in roofing, painting, interiors, exteriors, and
• mitigation/restoration services
• Ability to develop and qualify scopes of work with construction knowledge
• Proficiency in Salesforce or similar CRM systems
• OSHA certification (or ability to become certified) and familiarity with
• IICRC standards
• Excellent communication skills, both verbal and written
• Knowledge of local construction pricing and regulations (ADA, IBC)
• Self-starter with a strong work ethic, resourcefulness, and attention to
• detail
• Experiencein negotiating and managing a sale process
• Strong organizational and time management skills
• Possess excellent attention to detail
• Ability to make sound decisions that positivelyaffect
• projectandprofitoutcomes
• Must reside in California
• Must be able to travel within West region as required, typically 50-75% of
• the time
• Must be able towork overtime as neededto ensure job success
• Must have asatisfactory driving record per insurance requirements

• Our employees are encouraged to take advantage of an array of benefits and
• Paid Holidays, Vacation, and Personal Time Off
• 1 Paid Day Off for Community Service
• Employee Referral Bonuses
• Tuition Reimbursement
• Advancement Opportunities