Technical Sales Manager - Upstate New York

About James Hardie James Hardie Industries is the world’s #1 producer and marketer of high-performance fiber cement and fiber gypsum building solutions. We employ a diverse global workforce of approximately 5,800 employees across operations in North America, Europe, Australia, and New Zealand, and generated more than $3.9 billion in net sales during our 2024 financial year. We believe that home is a sanctuary and a canvas for self-expression without compromise. As the trusted innovator and industry leader in the markets where we operate, James Hardie empowers homeowners and building professionals alike to achieve their dream home with premium quality solutions that enable endless possibilities for design and aesthetics, while also delivering trusted protection and long-lasting beauty. Key to this effort is our dedication to our customers, market driven innovation, an inclusive and empowering company culture, and an unwavering commitment to our Zero Harm safety initiative. We also recognize the company’s ability to influence the communities in which we live and work around the world. While operating with a global mindset, we put great care into how our business impacts the local communities in which we operate and serve by sourcing locally, employing locally and delivering locally.

James Hardie

fiber cement sidingfiber cement trimhome renovationhome remodelingbackerboardhouse sidinghouse trimexterior sidingexterior trimbuilding products

J

jameshardie.com

5,001-10,000 employees

Wholesale Building Materials

Chicago, Illinois

Public Company

202k LinkedIn followers

Raised $5.2B

• The Technical Sales Manager reports to the District Sales Manager in their
• respective region with an additional reporting relationship to the Regional
• Technical Sales Leader. The Technical Sales Manager will be responsible for
• enabling sales growth and customer engagement through consultative account
• management and business development of local installers, working with
• construction directors and general managers. This role’s account management
• focuses on targeting influential installation companies in partnership with the
• Regional Account Manager through joint action planning and funnel execution. The
• role’s key objectives are being accountable for regional technical sales
• execution, developing and managing installers, and partnering with RAMs to
• operationalize technical sales strategy and remove barriers to product adoption.
• Location: Remote / Home office in Upstate New York - covering Upstate NY to
• southwestern Vermont
• Technical Sales Execution o Executes the regional technical sales strategy by
• focusing installer coaching efforts on priority markets, contractors, and
• projects
• Target installation companies within the region to identify growth
• opportunities and partner appropriately with internal stakeholders to gain
• their business.
• Ensures technical resources are applied where they will have the greatest
• impact
• Act as the subject matter expert in all technical installation practices of
• our product offerings and installation practices including customer programs
• and benefits.
• Create and maintain accurate product specifications, builder specifications,
• and installer specifications for all job sites.
• Regularly audit installation practices and identify installation mistakes,
• creating corrective action plans when needed in the market.
• Works with installer businesses to identify, qualify, and develop installers
• capable of supporting product growth
• Expands installer coverage within the territory to meet contractor demand and
• sales priorities
• Responsible for cultivating and maintaining installer relationships,
• including crew identification, crew performance assessment, and installer
• training.
• Generate sales through installer market development and account management.
• Perform installer market development through lead identification, networking
• and value propositioning.
• Conducts Quarterly Business Reviews with key installation accounts
• Understand and speak to residential building economics, specifically
• installation spend
• Engage and drive consistent communication with Exteriors Sales Reps in joint
• action planning and funnel execution.
• Partners with sales reps to connect contractors with qualified installers and
• support successful project execution
• Helps remove installation-related barriers which slow/prevent product
• adoption
• Maintain and defend Builder Account Management Plans with key influential
• identified installation companies in targeted geographies.
• Execute effective product installation training, aiding installation crews to
• install JH products as safety and efficiently as possible

• Bachelor's degree or equivalent experience required.
• Preferred Certifications: Certified Professional Constructor (CPC), Certified
• Associate, Constructor (CAC), Certified Construction Manager (CCM), OSHA Safety
• Training, TDEC -EPSC Level 1 Certification.
• 3+ years of sales experience in a high-touch sales environment with a high
• level of organization, discipline, and self-structure. 5+ years preferred.
• 3-5 years of building science/construction experience and building envelope
• design,preferably in a management or entrepreneurial capacity. 5+ years
• preferred.
• 1+ years of experience working with a Customer Relationship Management system
• (Salesforce, HubSpot, Zoho, etc.)
• Ability to travel 30 - 40 % of the time, a valid driver’s license required.
• Bilingual with Spanish and/or Portuguese is a plus.

• As of the date of this posting, a good faith estimate of the current pay scale
• for this position is $90,000 to $100,000. Placement in the range depends on
• several factors such as experience, skills, geography and internal equity and
• may change over time. This position qualifies for benefits and you will be
• eligible to participate in a bonus plan.
• At James Hardie, we recognize that our success depends on our people. We've
• worked hard to build a generous and competitive benefits program that
• demonstrates our commitment to our employees.
• Insurance: day-one health coverage medical, dental, vision, life insurance
• Paid Time Off: vacation and company holidays
• Retirement: 401(k) with 6% match
• Investments: Employee Stock Purchase plan (ESP)
• Work-Life Balance: parental leave, wellness programs
• James Hardie will comply with any applicable state and local laws regarding
• employee leave benefits, including, but not limited to providing time off
• pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with
• its plans and policies.
• The position responsibilities outlined above are in no way to be construed as
• all encompassing. Other duties, responsibilities, and qualifications may be
• required and/or assigned as necessary.