EEnova International logo

Enova International

Financial Services · 1.6k people

Senior Manager, Partnership Account Management (Hybrid)

Posted 12 Oct

What’s this role about? The Senior Manager will lead the account management team and own the full lifecycle of partner relationships, including strategy development and team coaching. They are responsible for building scalable infrastructure, driving revenue growth through upsells, and managing high-value partner relationships.

Chicago, Illinois
Hybrid
$150K – $185K
Full-time
5-10 years exp
175 W. Jackson Blvd, Chicago, IL 60604

Skills required

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Company

About Enova International Enova International (NYSE: ENVA) is a leading online financial services company that serves small businesses and consumers who are underserved by traditional banks. For over 20 years, Enova has provided over $72 billion in loans and financing to more than 15 million customers by offering a suite of market-leading products powered by the company's world-class analytics, machine learning algorithms and proprietary technology. You can learn more about the company and its portfolio of businesses at www.enova.com.

Enova International

Work someplace awesome.

Online Financial ServicesAnalytics-as-a-ServiceFinTechConsumer LendingSmall Business LendingTechnologyand Analytics
EEnova International logo
1,001-5,000 employees
Financial Services
2004
Public Company
94k LinkedIn followers
Raised $900M

Responsibilities

  • Lead and develop the Account Management team: Set priorities, run weekly account health reviews, coach on expansion conversations, and define the team's operating cadence and performance standards. Build the hiring and onboarding plan for future AMs.
  • Build and own the Partner Growth Playbook: Within 90 days, audit every live partner (actual vs. potential volume) and produce a tiered framework of sequenced actions to close the gap across volume, product tier, integration depth and co-marketing.
  • Run the QBR program and Partner Health Scorecard: Standardize QBRs, track post-meeting actions, and maintain a living scorecard with green/yellow/red intervention protocols so underperformance is caught early.
  • Drive upsell and cross-sell: For example, moving Marketplace partners to White Label or adding Term Loan alongside LOC. Report quarterly on incremental volume, tier upgrades and NRR.
  • Manage senior relationships: Be the commercial lead for the top 20-30% of partners. Present expansion proposals as business cases, lead renewals starting 90+ days out, and coordinate co-marketing with SP Marketing.
  • Own onboarding: Run partner launch from contract to go-live, with a documented 30/60/90-day ramp plan agreed at signing.
  • Be the voice of the partner: Turn account feedback into clear asks for Product, Marketing and leadership, and deliver accurate account-level origination forecasts.
  • You are a growth architect who can spot the sequenced steps to close a partner's gap, a systems builder who creates the playbook before you need it, and a data-first operator who is never surprised by a number. You are credible with a partner's VP or CFO, and you are a team multiplier whom Product, Marketing, S&O, Analytics and Finance trust.
  • How success is measured: NRR, origination volume vs. target, tier upgrade rate, QBR completion and action close rate, time-to-live for new partners, scorecard coverage, co-marketing volume, and AM team retention and performance.

Qualification

Management & LeadershipFinance & AccountingSalesTechnologyCustomer Service & Support

Required

  • 6-10+ years in account management, partner success or strategic partnerships, with a record of growing revenue in an existing book
  • Experience building or owning an account growth framework, expansion playbook or QBR program, with evidence of its impact
  • Experience managing or coaching account managers (formal direct reports preferred)
  • Strong commercial instincts and the ability to present business cases to senior partner stakeholders
  • Fintech, SaaS or payments experience
  • Comfort building from scratch, since you will write the first version of the playbook

Preferred

  • Embedded finance, white-label lending or API-driven financial product experience
  • Familiarity with vertical SaaS, ERP, accounting, payroll or payments ecosystems
  • Experience with revenue-share or performance-based structures
  • Understanding of SMB lending economics
  • A background that blends account management and new business development

Benefits

  • A growing book in a channel that is adding partners and products
  • An embedded solution that lets partners' SMB customers get automated pre-approved offers without leaving the partner's ecosystem
  • A motivated team to develop and a direct line to strategy through Product and Marketing
  • The budgeted annual salary range for this position is $150,000 to $185,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.
  • Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day…Plus so much more!
  • Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.
  • Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here.

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