Sales Operations Manager

About The Sliding Door Company The Sliding Door Company is the leading provider of state-of-the-art interior glass doors and glass walls for residential and commercial use. Our products inspire and enliven any space with contemporary charm, functionality, and versatility. Discover how the finest glass, aluminum, and patented parts designed to provide maximum structural support and elegance can transform and enhance the décor of any home or office. Featuring Interior Glass: * Sliding Doors * Closet Doors * Suspended Doors * Barn Doors * Bifold Doors * Swing Doors * Wall Slide Doors * Office Partitions * Glass Cubicles * Office Privacy Walls * Room Dividers * Wellness Walls * Qubiglass * Fixed Panels * Work Stations * Conference Room Dividers * Pass-Through Windows * Kiosks * Phone Booth Style Enclosures Explore Our Many Patents: * Wheel-to-Track System * Soft Shut System * FTS System (Flexible Track System) * Proprietary Handles & Door Locks * Wheel Mechanism Placed in the Vertical Extrusion All products are manufactured exclusively by us, are scalable, offer a wide variety of frame color and glass opacity choices which can be paired with our stunning locks and handles, all while providing ADA compliance and LEED points. Developers, designers, architects, and engineers working on projects involving collaborative and co-working spaces, hospitality, multi-unit residential, educational, brick & mortar, public spaces, and healthcare utilize us to achieve their plan objectives. First opened in 2005, we currently have 17 showrooms within the US, Canada and the Philippines. Follow us on social media! Instagram @slidingdoorco Twitter @slidingdoorco Facebook @theslidingdoorco Pinterest @slidingdoorco Youtube @slidingdoorcompany Houzz @slidingdoorcompany

The Sliding Door Company

Safety you can trust. Quality always.

Interior Glass DoorsSwing DoorsCloset DoorsPocket DoorsRoom DividersWork Stations/CubiclesRoom PartitionsOffice dividersPrivacy WallsHospitality

T

slidingdoorco.com

51-200 employees

Design Services

Los Angeles, CA

2006

Privately Held

6.4k LinkedIn followers

• The Sales Operations Manager is responsible for overseeing the company’s lead generation and sales support functions. This role manages a team of sales support reps. responsible for identifying and qualifying leads, maintaining CRM and pipeline integrity, coordinating follow-up activities with the sales team, and launching proactive sales campaigns.
• This is a hands-on role combining team leadership, operational management, sales process coordination, and business development support. The ideal candidate is highly organized, data-driven, proactive, and capable of building scalable processes in a fast-paced entrepreneurial environment.
• Manage and mentor a team of lead generation and sales support representatives.
• Establish daily and weekly performance metrics for lead sourcing, qualification, follow-up, and pipeline activity.
• Foster a culture of accountability, responsiveness, and continuous improvement.
• Proficiently mastering our product line, CRM, and internal systems, enabling effective training and knowledge transfer.
• Oversee lead research activities across multiple platforms and databases.
• Ensure consistent flow of qualified leads to the sales organization.
• Maintain CRM accuracy and ensure proper tracking of all leads, opportunities, and customer interactions.
• Monitor lead conversion rates and pipeline progression.
• Coordinate closely with the sales team to ensure timely outreach and follow-up on incoming and outbound leads.
• Track sales activity and ensuring opportunities are progressing through the pipeline.
• Help identify stalled opportunities and recommend re-engagement strategies.
• Direct research and lead generation efforts using platforms like Construct Connect, Dodge, and ZoomInfo.
• Develop and launch outbound sales campaigns targeting key industries, customer segments, and strategic opportunities.
• Coordinate email outreach, prospecting initiatives, and lead nurturing campaigns.
• Analyze campaign performance and optimize messaging, targeting, and conversion rates.
• Produce regular reports on lead generation performance, pipeline health, campaign effectiveness, and sales activity.
• Provide actionable insights to leadership regarding trends, opportunities, and operational improvements.
• Monitor KPIs including lead volume, response time, conversion rates, and sales pipeline metrics.
• Build and improve scalable lead management and sales support processes.
• Implement best practices for CRM usage, reporting, and sales workflow management.
• Identify automation opportunities to improve efficiency and visibility.

Required

• 4+ years of progressive experience in sales operations, sales support, lead generation, business development, or inside sales management, preferably within the building materials sector.
• Deep expertise in sales process management and data analytics.
• Exceptional communication, leadership, and management skills change.
• Strong MS Applications and CRM experience (Salesforce, HubSpot, Zoho, or similar).
• Strong analytical and problem-solving abilities.
• Comfortable operating in a fast-moving company environment.

Preferred

• Experience with outbound sales campaigns and prospecting tools.
• Familiarity with platforms such as ZoomInfo, LinkedIn Sales Navigator, Apollo, or similar tools.
• Experience building reporting dashboards and sales tracking systems.

• Base Salary: $100-120k (Based on experience)