Regional Key Account Manager

About DSV - Global Transport and Logistics At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from small family-run businesses to large global corporations. Our reach is global, yet our presence is local and close to our customers. Close to 150,000 employees in over 90 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms. DSV is a dynamic organisation that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. Read more at www.dsv.com.

DSV - Global Transport and Logistics

Global transport and logisticsAir freightSea freightRoad transportRail freightSpecial project transportContract logisticsWarehousingSupply chainHealthcare logistics

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D

dsv.com

10,001+ employees

Transportation, Logistics, Supply Chain and Storage

Hedehusene

1976

Public Company

1.5M LinkedIn followers

Raised $6.4B

• At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.
• Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
• As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.
• Visit dsv.com and follow us on LinkedIn and Facebook.
• Financial – Gross profit responsibility for a Platinum and/or Gold account in the region. Maintain and develop existing account(s) with in the region.
• Strategic – Develop and execute the regional strategy supporting the Global Account Plan, while establishing a strong collaboration with GAD and Account Executive. Leverage vertical knowledge, insights, and skills to support the account in the region.
• Customer Relationships – Develop strategic relationships with internal, external and customer stakeholders across levels of seniority. Is the commercial single point of contact for the account on a day-to-day basis in the region. Actively search and identify opportunities in the region and engage colleagues and divisions/operations to further grow the account. Act as central escalation point for commercial, operational and contractual issues (including Days Sales Outstanding (DSO) and Accounts Receivable (AR)) within the region.
• Operational – Identify and support the resolution of operational challenges within the region in collaboration with the divisions (owned by the OKAM but supported by the RKAM). Define and agree on goals and KPI’s for the logistics activities in line with customer needs. Motivate and drive strategic improvement projects within the region to foster an integrated supply chain.
• DSV Collaboration – Support the GAD and coordinate with executive and operational teams across divisions and locations. Drive pipeline management including collection and maintenance of opportunities and awards in the CRM.
• Working knowledge of domestic and international transportation operations, including air freight and ocean freight services as well as contract logistics.
• Ability to understand operational requirements and develop air and ocean freight cost estimates using shipment characteristics such as weight, dimensions, origin, destination, service level, and applicable surcharges.
• Experience collaborating with operations, pricing, and procurement teams to develop competitive customer solutions and pricing strategies.
• Proven experience in account management, sales, or client relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving skills with the ability to interpret pricing models, cost structures and profitability metrics.
• Experience in transportation technology, logistics technology, transportation management systems (TMS), supply chain visibility platforms, or digital freight solutions is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.
• Travel expectations 20%-30%

Required

• While performing the duties of this job, the employee is frequently required to stand.  The employee is often required to walk and use hand and eye coordination.  Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
• Normal working hours for this position are Monday – Friday from 8:30 AM to 5:30 PM, however, working beyond these hours will often be required by business needs.For this position, the expected base pay range is $112,000.00 – $145,000.00 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.
• Working at DSV means playing in a different league.
• As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
• With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
• At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
• Visit dsv.com and follow us on LinkedIn and Facebook.

Preferred

• Proficiency in CRM and software and Microsoft office Suite.