DDSV logo

DSV

Transportation, Logistics, Supply Chain and Storage · 65k people

Operational Key Account Manager

Posted 27 Oct

What’s this role about? The Operational Key Account Manager is responsible for managing and growing key accounts within the transportation and logistics sector. They will oversee operational aspects of shipments and collaborate with internal teams to ensure client satisfaction and meet strategic goals.

Torrance, California
On-site
$91K – $113K
Full-time
5-10 years exp
Bachelor degree or Postgraduate degree

Skills required

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Company

About DSV - Global Transport and Logistics At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from small family-run businesses to large global corporations. Our reach is global, yet our presence is local and close to our customers. Close to 150,000 employees in over 90 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms. DSV is a dynamic organisation that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. Read more at www.dsv.com.

DSV - Global Transport and Logistics

Global transport and logisticsAir freightSea freightRoad transportRail freightSpecial project transportContract logisticsWarehousingSupply chainHealthcare logistics
DDSV - Global Transport and Logistics logo
10,001+ employees
Transportation, Logistics, Supply Chain and Storage
1976
Public Company
Raised $6.4B

Responsibilities

  • Manage and grow key accounts in the transportation and logistics industry
  • Build and maintain strong relationships with clients
  • Collaborate with internal teams to ensure client satisfaction and meet operational goals
  • Oversee the operational aspects of client shipments, including transportation, warehousing, and distribution
  • Develop and implement account strategies and plans
  • Analyze account performance and identify opportunities for improvement
  • Prepare and present reports to clients and internal teams
  • Bachelor's degree in business, logistics, supply chain management, or a related field
  • 5+ years of experience in key account management in the transportation and logistics industry
  • Experience with supply chain management, transportation, warehousing, and distribution
  • May oversee the work of other account managers or support staff

Qualification

LogisticsTransportationManagement & LeadershipCustomer Service & SupportSales

Required

  • Excellent problem-solving and decision-making skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Knowledge of transportation and logistics industry trends and best practices
  • Proficient in Microsoft Office Suite and other relevant software

Preferred

  • Master's degree in business, logistics, supply chain management, or a related field
  • Experience with international logistics and customs regulations
  • Experience with sales and business development
  • Fluent in English (written and spoken)
  • Experience with transportation management systems (TMS) and customer relationship management (CRM) software is preferred.
  • DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
  • For this position, the expected base pay range is $90,620.00 - $113,275.00 annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.
  • DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
  • Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
  • To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.
  • DSV – Global transport and logistics
  • At DSV, we move more than goods. We move careers, ambitions and opportunities.
  • With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.
  • Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.
  • This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.
  • If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.
  • Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

Benefits

  • Medical insurance
  • Prescription insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Flexible spending accounts
  • Health savings accounts
  • Short-term disability coverage
  • Long-term disability coverage
  • Wellness resources
  • Employee assistance program
  • 401(k) plan
  • Paid time off
  • Paid company holidays

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