Manager, Strategy & Revenue Operations

About Chowbus Chowbus is the all-in-one restaurant technology platform that pairs a dedicated People + AI team with nearly 40 connected products, covering point of sale, guest marketing, staffing, payments, and more. Every Chowbus restaurant gets real support staff working alongside AI tools, so owners get technology and a true operating partner, not just software. Founded in Chicago in 2016 by Linxin Wen and Suyu Zhang, Chowbus started as a delivery service for immigrant-owned restaurants before fully pivoting to restaurant technology by 2024. Since then, the company has grown 100% year over year, now processing about $4 billion in annual transaction volume across all 50 U.S. states and Canada. Chowbus focuses on Asian cuisine restaurants today, with active plans to expand to more cuisines and cities.

Chowbus

AI-Powered, People-Delivered

C

chowbus.com

201-500 employees

Software Development

Chicago, Illinois

2016

Privately Held

11k LinkedIn followers

Raised $209.6M

• This is not a strategy leadership role. You won't be expected to set the company's sales strategy or own pricing decisions. Instead, you'll be the person who makes the VP of Sales more effective: pulling the data, preparing the meetings, tracking the follow-ups, running the analysis behind the decisions, and keeping the sales operations engine running. It's an execution-focused role with direct exposure to how sales leadership thinks and operates, and a strong path to grow into strategy or revenue operations leadership over time.
• What You'll Focus On
• Sales Data & Reporting
• Build and maintain weekly and monthly reports on pipeline, bookings, forecast and rep performance.
• Keep CRM data clean and accurate; flag gaps and follow up with sales teams to fix them.
• Run ad-hoc analysis quickly when the VP needs an answer.
• Prepare agendas, materials and decks for weekly sales meetings, pipeline reviews, QBRs and leadership meetings.
• Take notes, track action items and follow up until they're done.
• Support the VP on territory planning, quota setting, pricing analysis and competitor research.
• Gather data, build models and turn findings into clear, concise summaries.
• Review and process deal paperwork, including quotes, discount approvals, contracts and order forms, and make sure they follow company policy.
• Calculate and reconcile monthly sales commissions with Finance, and answer reps' questions.
• Manage CRM and sales tools, including user setup, permissions, fields and workflows.
• Coordinate the handoff from Sales to Onboarding/Implementation so new merchants go live smoothly.
• Support new sales rep onboarding with account setup, training materials and process guides.
• Write and update sales policies, processes and SOPs, and make sure the team knows about changes.
• Serve as the VP of Sales' go-to person for whatever needs to get done, from preparing a board slide to chasing down a number.
• Coordinate with Finance, Marketing, Customer Success, Product and our China-based teams to keep work moving.
• Travel regularly with the VP of Sales for sales team meetings, market visits, customer meetings and industry events, handling logistics, materials and follow-ups.

Required

• 2–4 years of experience in sales operations, revenue operations, business operations, consulting, finance or data analytics
• Strong Excel/Google Sheets skills; experience with Salesforce or another CRM
• Able to build clear, polished presentations and summarize findings concisely
• Highly organized and detail-oriented; comfortable juggling many tasks at once
• Proactive and low-ego: happy to take on whatever the team needs, big or small
• Comfortable with a meeting-heavy schedule, including regular evening meetings with our China-based teams
• Willingness and ability to travel regularly
• Fluency in both English and Mandarin Chinese is required
• Ability to work from the Chowbus Chicago office

Preferred

• SQL, Tableau or other BI tools
• Experience in SaaS, POS, payments or restaurant technology

• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance
• 100% employer-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Monthly Stipend
• Direct exposure to North America leadership and the opportunity to shape Chowbus’ next stage of growth
• The salary for this role is $100,000–$150,000 base plus bonus, depending on experience.