
Food and Beverage Services · 25k people
Supply Chain Training Manager
Posted 20 Oct
What’s this role about? The Supply Chain Training Manager oversees the onboarding and training process for new warehouse selectors and drivers during their first 90 days. They are responsible for coaching trainers, tracking performance metrics, and ensuring safety and productivity standards are met within the facility.
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Company
About US Foods US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, IL, and generates more than $28 billion in annual revenue. Visit usfoods.com to learn more. ------------ Rules of Engagement Statement: We are proud to support community engagement on the US Foods LinkedIn page, and we're excited to see your comments, photos and videos. Please note that the views expressed by the community do not necessarily reflect those of US Foods. Before posting, please take a moment to read our rules for community content. We reserve the right to remove content that violates these rules. 1. Don't break the law. Content that appears to break the law or that advocates for breaking the law also is not permitted. 2. Be polite and courteous to everyone, even those you disagree with. This also means you may not post anything that is threatening, harassing, abusive, bullying, discriminatory, profane, sexually explicit, obscene, violent, gruesome, or similarly objectionable. 3. Stay on topic for this community and dialogue. Off-topic content may include but is not limited to irrelevant or out of context material, spam, promotional content, and links to third-party sites. 4. Follow LinkedIn's Terms and Conditions. 5. All posts must be by a real person and from a real profile. Content from fake or anonymous profiles is not permitted. 6. Our employees must also follow all of our applicable policies and guidelines, including but not limited to our Code of Conduct and Electronic Social Networking Policy.
US Foods
US Foods is a foodservice distributor, partnering with restaurants and operators to help their businesses succeed.

Responsibilities
- Owns execution of warehouse training (classroom & on-the-job) for new Selectors & Drivers during the first 90-days of employment through coaching and mentoring Selector and Driver Trainers and when necessary and delivery training.
- Leads a team of Supply Chain Trainers & New Hires through a multi-week onboarding period (first 90 days) as measured by various indicators (productivity, quality, reliability, safety, culture integration, job knowledge, retention).
- Directs and coordinates all aspects of onboarding and training including scheduling/assigning resources, conducting classroom & on-the-job training when Selector/Driver trainers are not available, performing observations, acting as SME on process & milestones and metric tracking/success measurements.
- Provides actionable performance, behavioral feedback and coaching in both classroom and on-the-job environments to trainers and new hires.
- Facilitates mentoring of new Selectors & Drivers to drive engagement through the onboarding process.
- Analyzes and tracks weekly Trainer’s & Associate’s performance (30/60/90-day milestones) to ensure expectations are met.
- Collects data to determine safety, effectiveness, retention, and sustainability of training for the continuous improvement of the program.
- Ensures both new and existing Associates are safely following preferred plays while meeting productivity goals.
- Partners with Vice President Operations, Directors, HR, and Supervisors/Managers to regularly check progress and performance of new selectors to uncover coaching opportunities and identify steps to improve performance.
- Actively attends and participates in all required routines including but not limited to: UMOS steering, labor planning, and others.
- Reports performance and retention data to HR and L&D while providing training recommendations and strategies based on trends.
- May consult in the interview, hire, performance review, discipline, and termination process in collaboration with the Vice President of Operations & HR to ensure all training needs are aligned, relevant, and delivered as expected (as needed).
- Regularly inspects facility for safety hazards and either resolves them or reports them to the safety manager as appropriate. Jointly accountable (with warehouse leadership) for maintaining the physical condition of the warehouse and its equipment.
- Performs all assigned duties for area markets, as needed/requested, which may require travel.
- Performs other duties as assigned by manager.
- Direct supervision of all Selector and Driver New Hires (~20 new hires at any given time) during their onboarding (Day 1 – Day 90).
- Market on-the-job Trainers, where applicable.
- Internal: VPO, Directors, HR, and Supervisors/Managers, and Supply Chain Associates
- External: Training course vendors and regulatory compliance agencies, as applicable
- Inside/Outside of Distribution Centers, exposure to heat & cold (freezer & cooler)
- Internal Associate facing
- Travel via air & car (rental)
Qualification
Required
- Two years of training/facilitation experience
- One year experience overseeing a workforce
- Strong leadership, communication, and people development skills
- High School diploma or equivalent
- Must be able to perform the following physical activities for described length of time
- OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
- JOB REQUIRES WORKER TO: FREQUENCY
- STAND - CONTINUOUSLY
- WALK - CONTINUOUSLY
- DRIVE - CONTINUOUSLY
- SIT - OCCASIONALLY
- LIFT
- 1-10 lbs (Sedentary) - OCCASIONALLY
- 11-20 lbs (Light) - FREQUENTLY
- 21-50 lbs (Medium) - FREQUENTLY
- 51-100 lbs (Heavy) - FREQUENTLY
- Over 100 lbs (Very Heavy) - NEVER
- 1-10 lbs (Sedentary) - OCCASIONALLY
- 11-20 lbs (Light) - OCCASIONALLY
- 21-50 lbs (Medium) - OCCASIONALLY
- 51-100 lbs (Heavy) - OCCASIONALLY
- Over 100 lbs (Very Heavy) - NEVER
- PUSH/PULL - FREQUENTLY
- CLIMB/BALANCE - FREQUENTLY
- STOOP/SQUAT - FREQUENTLY
- KNEEL - FREQUENTLY
- BEND - FREQUENTLY
- REACH ABOVE SHOULDER - OCCASIONALLY
- TWIST - FREQUENTLY
- GRASP OBJECTS - CONTINUOUSLY
- MANIPULATE OBJECTS - FREQUENTLY
- MANUAL DEXTERITY - FREQUENTLY
- Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
- $71,000 - $110,000
Preferred
- College degree
- Training/facilitation experience in a Supply Chain and/or Warehouse environment
- Prior experience and/or leadership/direct supervision in a Supply Chain/Warehouse environment
- Strong facilitation, leadership, communication, engagement, and development skills
- Ability to compile and interpret operational metrics
- Broad knowledge of warehouse operations, methods, and procedures
- Strong computer skills with proficiency in PowerPoint, Word, Excel and Access
- Familiarity with inventory control, OSHA, HAACP and other regulatory requirements
- PIT experience
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