Senior Account Manager, Personal Risk

About NFP Corp NFP, an Aon company, helps companies and individuals address today’s most significant Risk Capital and Human Capital challenges. With colleagues across the U.S., Canada, UK and Ireland, and global capabilities enhanced by the Aon advantage, NFP serves a diversity of clients, industries and communities. Our collaborative team provides specialized expertise and customized solutions, including property and casualty insurance, employee benefits, life insurance, executive benefits, wealth management and retirement plan advisory. Risk Capital We provide proactive management of complex risks. Managing risk may be complicated, but we’re easy to work with – we implement new administrative technologies and solutions that work for you and your business. Our services are consultative and put your organization’s needs first. We do our research and uncover potential exposures before they’re a problem. Commercial Coverage Expertise Industry Specialty Teams Personal Risk Support Services Human Capital Discover a holistic approach to your people management strategy and individual solutions that help protect what matters. As a people first company, we recognize the importance of people at the core of our business and our lives – whether you need help with your business or with your life, our experts want to connect you with tailored solutions that meet your needs. Employee Benefits Executive Benefits Life Insurance Retirement Advisory Talent Solutions Wealth Management

NFP Corp

Commercial InsurancePersonal InsuranceCorporate BenefitsExecutive BenefitsRetirementLife InsuranceWealth ManagementHR ServicesProperty and Casualty InsuranceInsurance Brokerage

N

NFP.com

5,001-10,000 employees

Insurance

New York, New York

Privately Held

107k LinkedIn followers

Raised $948.5M

• The Senior Account Manager is responsible for managing an assigned book of business and providing exceptional service to clients. This role serves as a trusted day-to-day resource, building strong relationships with clients and carrier partners while ensuring account needs are handled accurately, efficiently, and proactively.
• In partnership with Account Executives and Advisors, the Senior Account Manager oversees renewals, marketing activities, client and carrier communication, and ongoing account servicing. The ideal candidate brings strong insurance knowledge, excellent organization and communication skills, sound judgment, and the ability to independently manage multiple priorities while delivering a consistently high level of client service.
• This is a full-time opportunity with the flexibility to work hybrid from our Albany, NY or Fishkill, NY offices. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. EST.
• Manage an assigned book of Personal Risk business and serve as a key day-to-day contact for clients.
• Build and maintain strong relationships with clients and carrier partners through proactive, responsive communication.
• Manage the renewal and marketing process
• Review accounts, identify coverage needs, coordinate remarketing when appropriate, and support insurance recommendations.
• Communicate directly with clients and carriers regarding coverage, renewals, policy changes, and ongoing service needs.
• Participate in and, when appropriate, lead client meetings and account reviews.
• Maintain accurate client and policy records within the agency management system and ensure timely follow-through on outstanding items.
• Manage multiple accounts, deadlines, and priorities while collaborating with internal teams to deliver a high-quality client experience.

• Strong knowledge of Personal Risk insurance products, coverage, renewals, and account management.
• Demonstrated ability to manage client relationships and an assigned book of business.
• Excellent verbal and written communication skills with a proactive, client-focused approach.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Sound independent judgment with strong analytical, problem-solving, and decision-making skills.
• Detail-oriented with a commitment to accuracy, documentation, and follow-through.
• Ability to work effectively both independently and collaboratively.
• Proficiency with Microsoft Office and agency management systems; Applied Epic experience preferred.
• Flexible and adaptable to changing client needs, priorities, and technology.
• Bachelor’s degree preferred.
• More than five years of insurance industry and product-line experience.
• Experience independently managing renewals and an assigned book of business strongly preferred.
• New York Property & Casualty insurance license required.

• We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $53,500 -$71,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
• NFP and You... Better Together!
• NFP is an inclusive Equal Employment Opportunity employer.