Named, Corporate Account Manager (Hybrid)

About CrowdStrike CrowdStrike is leading cybersecurity in the AI era. The AI-native CrowdStrike Falcon® Platform unifies protection across endpoints, cloud, identity, data, and AI. Powered by the industry’s richest security telemetry, CrowdStrike delivers the intelligence and speed required to stop breaches and secure AI across its entire lifecycle, from development to workforce usage. Trusted by leading organizations worldwide, CrowdStrike protects the people, processes, and technologies driving business today, securing AI so enterprises can innovate safely. CrowdStrike. We secure AI. We stop breaches.

CrowdStrike

Next-Generation Endpoint ProtectionEndpoint Detection and ResponseNext Generation Anti-VirusManaged Threat HuntingIncident ResponseThreat IntelligenceMalware PreventionMalware DetectionMachine Learningand Cloud-Delivered Endpoint Protection

C

crowdstrike.com

5,001-10,000 employees

Computer and Network Security

Remote

Public Company

1.2M LinkedIn followers

Raised $1.2B

• Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchase
• Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.
• Achieve a quota of new sales growth within customer base.
• Be a customer advocate, driving relationships with key customers and creating new champions.
• Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.
• Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion.
• Devise and execute account strategies and plans to maximize account growth.
• Provide high touch customer service, including escalation and coordination of support issues as needed.
• Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.

Required

• 3+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields.

Preferred

• Strong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close deals.
• Proficient and/or good understanding of sales qualification frameworks such as Medic, Medpicc, and Sandlar
• Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role.
• Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.
• Strong technical aptitude and ability to learn new concepts quickly.
• Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings
• High level of comfort handling client objections and negotiations.
• Security or Saas experience is a plus.

• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe
• If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
• Find out more about your rights as an applicant.