Contracts Manager - Account Agreements

About Blue Cross Blue Shield of Massachusetts Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 80 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 3 million members, and consistently offering security, stability, and peace of mind to both our members and associates. As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance. Blue Cross Blue Shield of Massachusetts is an Independent Licensee of the Blue Cross and Blue Shield Association. Blue Cross Blue Shield of Massachusetts complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation or gender identity. ATTENTION: If you don’t speak English, language assistance services, free of charge, are available to you. Call Member Services at the number on your ID Card (TTY: 711). ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia con el idioma. Llame al número de Servicio al Cliente que figura en su tarjeta de identificación (TTY: 711). ATENÇÃO: Se fala português, são-lhe disponibilizados gratuitamente serviços de assistência de idiomas. Telefone para os Serviços aos Membros, através do número no seu cartão ID (TTY: 711).

Blue Cross Blue Shield of Massachusetts

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B

bluecrossma.org

1,001-5,000 employees

Hospitals and Health Care

Boston, MA

1937

Nonprofit

50k LinkedIn followers

• Be responsible for the end-to-end management and maintenance of account agreements and amendments, including the ongoing coordination, development, and implementation of new language to support corporate initiatives, segment goals, and financial requirements.
• Work closely with Legal and Underwriting to ensure that all pieces of the agreement, including any exhibits, follow internal protocols.
• Development and ongoing maintenance of legally compliant account agreements and amendments for all financial arrangements; ensuring that all account agreement contract language is in compliance with operational requirements and health insurance laws and regulations.
• Working with the Contracts Delivery team to ensure that all accounts have finalized a binding agreement with the company.
• Working with the Contracts Delivery Manager to ensure that any new boilerplate language and/or amendments are finalized timely to enable the Contracts Delivery Team to issue annual account agreement renewals and/or account agreement amendments.
• Oversee and manage “big picture” requirements for annual account agreement changes and drive results towards key deliverables and ensure milestones are met.
• Participate in the implementation of new products, product changes, and corporate initiatives with a specific focus on determining any account agreement impacts.
• Coordinate and oversee corporate and department projects and initiatives and ensure milestones are met.
• Support additional legal work as directed Law Department attorneys on an as needed basis.
• This position is eligible for the Flex persona.
• Work with leadership to define strategic direction, goals, and objectives of the business unit; act in a lead role representing the department on cross-functional teams or initiatives.
• Must be able to lead specific projects or customer-related deliverables
• Collaborative, problem solving approach with an openness to change.
• Excellent written and oral communication skills; excellent analytical, research, and problem-solving skills.
• Ability to meet aggressive timelines; ability to understand corporate priorities, work to those goals and assign tasks to analysts as needed.
• Strong consultative skills with solution-oriented resolutions; positive attitude and a proven team player who can collaborate while respectfully raising opposing ideas.

• 3-5+ years of experience in contract administration, including product development and implementation.
• Supervisory experience, or experience leading cross functional projects preferred.
• Experience in health care issues, HIPAA, and/or data privacy and security as related to contracts preferred.
• Bachelor degree level of education.
• High school degree or equivalent required unless otherwise noted above

• The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
• This job is also eligible for variable pay.
• We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.
• As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.
• At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.