Key Account Manager - Rheumatology-Nephrology - Rare Disease- Northeast

About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We helped establish the biotechnology industry, and we remain on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. Our investment in research and development has yielded a robust pipeline that builds on our existing portfolio of medicines to treat cancer, heart disease, osteoporosis, inflammatory diseases and rare diseases. Amgen is one of 30 companies comprising the Dow Jones Industrial Average®, and part of the Nasdaq-100 Index®. In 2024, Amgen was named one of the “World’s Most Innovative Companies” by Fast Company and one of “America’s Best Large Employers” by Forbes. For more information, visit Amgen.com and follow us on X, LinkedIn, Instagram, TikTok, YouTube and Threads. 🔗 Community Guidelines: https://wwwext.amgen.com/community-guidelines 🔗Global Privacy Statement Directory: www.amgen.com/dp Special Advisory: Please be cautious of scam recruitment offers claiming to be from Amgen. Such scams may come from various sources, including fake websites and/or unsolicited emails and seek to obtain personal data or payment from victims by offering jobs that do not exist. Please be advised that Amgen would never ask for payment to progress a job application. When in doubt, please check to see if the position in question is posted on this website before applying. Additionally, please report any suspicious recruiting activity to https://complaint.ic3.gov/ and thank you for your assistance.

Amgen

#WeareBiotech

BiologicsHuman therapeuticsand Development of novel products

A

amgen.com

10,001+ employees

Biotechnology Research

Thousand Oaks, CA

1980

Public Company

1.9M LinkedIn followers

Raised $28.5B

• At Amgen, if you feel like you’re part of something bigger, it’s because you
• are. Our shared mission—to serve patients living with serious illnesses—drives
• all that we do.
• Since 1980, we’ve helped pioneer the world of biotech in our fight against the
• world’s toughest diseases. With our focus on four therapeutic areas –Oncology,
• Inflammation, General Medicine, and Rare Disease– we reach millions of patients
• each year. Amgen is advancing a broad and deep pipeline of medicines to treat
• cancer, heart disease, inflammatory conditions, rare diseases, and obesity and
• obesity-related conditions. As a member of the Amgen team, you’ll help make a
• lasting impact on the lives of patients as we research, manufacture, and deliver
• innovative medicines to help people live longer, fuller happier lives.
• Our award-winning culture is collaborative, innovative, and science based. If
• you have a passion for challenges and the opportunities that lay within them,
• you’ll thrive as part of the Amgen team. Join us and transform the lives of
• patients while transforming your career.
• The Rare Disease Key Account Manager’s overall goal is to reduce time to
• diagnosis, increase appropriate patient identification and improve speed to
• treatment by partnering with key stakeholders in targeted accounts through focus
• in the therapeutic areas that Amgen's Rare Disease products are indicated. The
• Rare Disease Key Account Manager (KAM) is responsible for unlocking operational
• and access challenges related to appropriate therapies across assigned health
• systems, specialty clinics, infusion centers, and sites of care to grow the
• overall rare disease business in the assigned accounts and market. The KAM
• diagnoses account-level barriers and executes targeted strategies that enable
• appropriate access to therapy, strengthen clinic readiness, optimize
• buy-and-bill operations, and support a reliable patient and customer experience
• across the rare disease treatment journey.
• Proactively assess the business environment across assigned accounts to
• identify access, operational, economic, and care-delivery barriers that
• affect appropriate rare disease therapy utilization, reducing time to
• diagnosis and time to treatment .
• Develop and execute account plans and identify Amgen portfolio objectives
• aligned to customer priorities, including addressing portfolio growth,
• patient access, site-of-care friction, and treatment continuity.
• Build stakeholder maps and engage clinical leaders, administrators, pharmacy,
• finance, revenue cycle, procurement, infusion operations, and care
• coordinators through proactive calls with key stakeholders
• Translate account data and insights into clear opportunity hypotheses, action
• plans, and performance reviews of sites.
• Serve as the commercial lead for assigned account contracting opportunities,
• coordinating internal approvals and supporting compliant negotiation and
• execution.
• Identify and address barriers related to contracting, customer membership,
• ordering, distribution channel, formulary or pathway decisions, and product
• availability.
• Partner with market access, pricing, trade, reimbursement, and
• legal/compliance colleagues to support durable access solutions.
• Support account business reviews that assess contract performance, patient
• access, operational readiness, and appropriate commercial opportunities.
• Evaluate buy-and-bill workflows, including acquisition, inventory, benefit
• verification, prior authorization, coding, billing, payment, and financial
• risk points.
• Work with clinics and internal partners to identify practical improvements in
• reimbursement readiness, inventory practices, ordering processes, and patient
• financial navigation.
• Engage sites of care through education, workflow support, and coordinated
• resources that strengthen readiness to initiate and maintain therapy.
• Help customers diagnose and identify operational gaps that can delay
• treatment, including referral handoffs, scheduling, infusion capacity, care
• coordination, and post-initiation follow-up.
• Coordinate field execution with sales, medical, patient services, market
• access, trade, analytics, and brand partners.
• Provide timely, actionable field insights into customer needs, competitive
• dynamics, reimbursement trends, and operational barriers with matrix
• colleagues.
• Monitor account performance and adapt priorities to deliver against agreed
• objectives in a compliant manner.
• Maintain accurate account plans, account affiliations, activity records, and
• opportunity documentation in required systems.
• Lead matrix planning and follow-through for priority account initiatives,
• clarifying partner roles, decision points, owners, and timelines.
• We are all different, yet we all use our unique contributions to serve patients.
• The professional we seek is a person with these qualifications.

Required

• Doctorate degree and 2 years of sales experience and/or related account
• management experience
• OR
• management experience
• OR
• Bachelor’s degree and 6 years of sales experience and/or related account
• management experience
• OR
• Associate’s degree and 10 years of sales experience and/or related account
• management experience
• OR
• High School diploma/GED and 12 years of sales experience and/or related account
• management experience
• customer meetings, internal planning, and industry events.
• As we work to develop treatments that take care of others, we also work to care
• for our teammates’ professional and personal growth and well-being. The expected
• annual salary range for this role in the U.S. (excluding Puerto Rico) $173,021
• USD – $234,088 USD. In addition to the base salary, Amgen offers a Total Rewards
• Plan comprising health and welfare plans for staff and eligible dependents,
• financial plans with opportunities to save towards retirement or other goals,
• Comprehensive employee benefits package, including a Retirement and Savings
• Plan with generous company contributions, group medical, dental and vision
• coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a
• sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

Preferred

• Experience working with complex provider accounts, specialty clinics,
• health systems, infusion centers, or similar sites of care.
• Experience in rare disease, specialty therapeutics, biologics,
• infusion, or other complex buy-and-bill environments.
• Demonstrated knowledge of reimbursement, coding, benefit verification,
• prior authorization, and clinic revenue-cycle considerations.
• Prior contracting, account negotiation, or experience with IDNs, GPOs,
• specialty pharmacies, distributors, or alternate sites of care.
• Understanding of clinic operations and site-of-care decision drivers.
• Strong business acumen and ability to interpret account economics,
• reimbursement information, and performance data.
• clinical and administrative stakeholders.
• execute through cross-functional teams.
• solution development.

• Retirement and Savings Plan
• Group medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Disability insurance
• Flexible spending accounts
• Annual bonus program
• Sales-based incentive plan
• Stock-based long-term incentives
• Paid time-off plans
• Remote work arrangements