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2020 Companies

Advertising Services · 2.9k people

Key Account Manager – Public Safety & Security Robotics

Posted 9 Oct

What’s this role about? The Key Account Manager will drive revenue growth and market expansion for robotics solutions across public safety and security sectors in the assigned region. Responsibilities include managing complex B2B and public sector sales cycles, navigating procurement processes, and overseeing pilot program deployments.

New York, New York
On-site
$110K – $150K
Full-time
5-10 years exp
Bachelor degree

Skills required

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Company

About 2020 Companies 2020 Companies is an award-winning retail sales, merchandising, and experiential marketing agency headquartered in Southlake, TX. Recognized for both culture and capabilities, we’ve been named to Comparably’s 2025 Best Sales Teams, Forbes America’s Best Employers for Women 2025, and the 2025 North America Top 100 Inspiring Workplaces. We partner with some of the world’s most recognizable consumer electronics and CPG brands to drive long-term growth through tailored retail strategies, brand advocacy, full-service merchandising, experiential activations, and nationwide training programs delivered virtually, online, and in person. Our reach spans more than 600,000 retail doors across the U.S. and Canada, and our top-level field teams are trained to execute impactful brand activations, product launches, assisted sales, and consumer engagement strategies. Each year, our efforts generate more than 25 million in-person impressions and nearly $10 billion in client revenue. We have a 96%+ staffing rate and, as a Best Buy Approved Provider, we use advanced recruitment and training strategies to ensure every team is fully staffed, retail-ready, and aligned with client goals. Clients trust 2020 Companies as a strategic partner, not just a vendor. Most of our relationships span five years or more, with dedicated teams executing full-year, nationwide programs. We prioritize measurable results and continually look for new ways to improve performance and deliver greater return on investment through data-backed insights, innovative staffing, and in-store excellence. Since 1991, 2020 Companies has remained a values-led organization with a people-first culture that fuels innovation, strengthens brands, and delivers lasting results. We have been recognized on Glassdoor’s Best Places to Work list for 2023 and 2024 and are proudly Great Place to Work® Certified in both 2024 and 2025.

2020 Companies

Award-Winning Retail Sales Agency Delivering Long-Term Results Across North America.

Best Buy Approved ProviderSales and MarketingProduct DemonstrationTrainingAssisted SalesMerchandisingStaffingRecruitingConsumer Engagement and ActivationsBrand Advocacy
22020 Companies logo
10,001+ employees
Advertising Services
1991
Privately Held
24k LinkedIn followers

Responsibilities

  • Develop and close opportunities with law enforcement agencies, fire departments, municipal governments, and commercial security providers across the assigned state region
  • Navigate SLED (state, local, education) procurement: pilots, sole-source justifications, RFPs, grant funding, and council approvals
  • Run structured pilot programs (patrol routes, surveillance integration, emergency-response support) with the regional FAE and convert them into standardized, repeatable deployments
  • Develop referenceable agency deployments that can be replicated across neighboring jurisdictions
  • Maintain accurate pipeline in CRM with per-lead Jira tracking; meet the 48-hour first-touch SLA on assigned leads
  • Ensure deployments meet applicable compliance, privacy, and community-engagement requirements in coordination with FF legal
  • Provide monthly forecast inputs to the UES 3-month rolling forecast process

Qualification

SalesSecurity & SafetyGovernment & Public SectorTechnologyManagement & Leadership

Required

  • Bachelor’s degree in Business, Criminal Justice, Engineering, or related field
  • 5+ years of B2B/B2G sales into public safety, government, or physical-security markets (security technology, surveillance, drones/robotics, or public-sector IT)
  • Working knowledge of SLED procurement cycles, grant programs, and government contracting vehicles
  • Track record of meeting or exceeding revenue quotas with margin accountability
  • Willingness to travel extensively within the assigned region

Preferred

  • Existing relationships with police/fire command staff or municipal procurement officers
  • Experience with security robotics, drone programs, or video-surveillance platforms
  • Prior public-safety or military service background
  • We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

Benefits

  • Weekly pay
  • Quarterly sales incentives
  • Warm sales leads
  • Reimbursed travel expenses
  • Next-day pay on-demand with DailyPay
  • 401K Program with matching
  • Paid Time Off
  • Paid Holidays
  • Scholarship opportunities for employees and direct family members
  • Employee Assistance Program
  • Leadership Development Program

Interested in this role?

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