HR Manager

About Titan Security Group At Titan Security Group, we understand that each client is unique, with specific security needs shaped by the type of property and its location. That is why we take a personalized approach to service, crafting customized security plans that align with our client’s objectives. Our holistic approach combines traditional security staffing with cutting-edge electronic security systems, ensuring integrated and efficient security solutions—all from a single, trusted source. Founded in 1994, we continue to focus on our mission: to serve clients and build careers. We provide clients with tailored and flexible security solutions complemented by unparalleled customer service and active management support. We prioritize efficient communication and streamline interactions with our dedicated service teams to build partnerships with our clients to ensure their needs are addressed promptly and their expectations are exceeded. Titan’s full-service security offerings are comprised of security staffing, consulting, training programs, investigations, and all aspects of security technology, including digital CCTV, electronic access control and all types of alarms. Titan Security Group has expertise in a variety of vertical markets including: commercial buildings, residential, mixed use facilities, retail centers, financial institutions, industrial and manufacturing centers, distribution and logistics centers, mobile patrol, high-end private residences, healthcare facilities, and temporary security services. Follow Us Instagram @titansecuritygrp Twitter @TitanGrp Facebook @SecureTitan

Titan Security Group

Serving Clients and Building Careers. Providing customized security solutions — all from a single, trusted source.

Security StaffingElectronic Security SystemsDoor Staff ServicesRemote Security ServicesMobile PatrolSecuritySecurity TrainingSecurity TechnologyEmergency Planning ServicesConsulting

T

titan-security.com

1,001-5,000 employees

Security and Investigations

Chicago, Illinois

1994

Privately Held

13k LinkedIn followers

• The Human Resources Manager leads the HR team supporting our downtown Chicago
• office and portions of the Great Lakes region while serving as the HR Business
• Partner for Chicago-based corporate employees, including Titan Electronics.
• This is a hands-on leadership role for an experienced HR professional who can
• balance daily execution with meaningful process improvement. The HR Manager will
• lead an early-career team responsible for HR administration, onboarding,
• employee support, and other recurring HR activities. This individual will
• establish clear expectations, strengthen accountability, develop team
• capabilities, and ensure work is completed accurately and consistently.
• The successful candidate will be highly organized, responsive, and comfortable
• stepping into the details. They will identify inefficient or unclear processes,
• develop practical solutions, and use HR technology to improve service delivery.
• They must also be a credible partner to leaders—providing sound guidance,
• appropriately challenging decisions, and helping the organization balance
• employee needs, compliance, and operational realities.
• Lead, coach, and develop a team that may include HR generalists,
• administrators, coordinators, and onboarding staff.
• Establish clear responsibilities, service standards, and performance
• expectations; assess team capabilities and address performance or skill gaps
• promptly.
• Lead and actively participate in daily HR operations, including new-hire and
• separation processing, attendance administration, unemployment claims, I-9s,
• employee records, and employee inquiries.
• Maintain oversight of HR transactions and workforce transitions to ensure
• work is accurate, timely, and consistently completed.
• Model the professionalism, responsiveness, initiative, and accountability
• expected of the HR team.
• Serve as the HR Business Partner for Chicago-based corporate employees,
• including Titan Electronics, and support suburban Chicago operations and
• other markets as needed.
• Build strong relationships with operational leaders and provide practical
• guidance on employee relations, performance management, corrective action,
• and company policies.
• Investigate employee concerns, document findings, and recommend appropriate
• action or resolution.
• Support employee leave administration and coordinate with internal and
• external partners to ensure timely, compliant handling.
• Partner with HR leadership and other HR Business Partners to promote
• consistent practices and effective service delivery.
• Evaluate current HR processes and implement practical improvements that
• strengthen efficiency, consistency, compliance, and accountability.
• Establish clear ownership and tracking practices so employee and manager
• requests are resolved promptly and do not fall through the cracks.
• Lead and continuously improve corporate onboarding and orientation, ensuring
• new employees feel welcomed, informed, and supported.
• Proactively follow up with new hires and identify recurring employee
• questions, service issues, or communication gaps.
• Partner with the Director of HR Operations and Total Rewards to create
• consistent processes and connect employees with appropriate resources.
• Improve how employee questions and requests are received, assigned, tracked,
• and resolved, including oversight of shared HR email channels.
• Partner with HR leadership to expand the use of ServiceNow and other HR
• technology for case management, workflows, reporting, and response-time
• tracking.
• Ensure consistent administration of company policies and compliance with
• applicable employment laws, collective bargaining agreements, and leave
• requirements.
• Oversee I-9 compliance, employment records, HR audits, and applicable
• security-officer licensing requirements.
• Support shared office-management responsibilities for the Chicago location in
• partnership with appropriate leaders.

• Bachelor’s degree in Human Resources, Business Administration, or a related
• field preferred.
• At least five years of progressive HR experience, including experience
• leading, coaching, or developing HR staff.
• Strong knowledge of employee relations, performance management, leave
• administration, I-9 compliance, and employment regulations.
• Demonstrated ability to improve HR processes, establish clear workflows, and
• balance leadership responsibilities with hands-on execution.
• Experience supporting a multi-location, hourly, or unionized workforce and
• using ServiceNow or another case-management platform is preferred.
• The targeted compensation for the role is $95,000-$105,000 base (DOE) plus
• bonus.