Operations Manager jobs in Chicago, IL

Manage daily front office operations, including guest services, room inventory, and policy adherence. Lead, train, and support the front office team while driving revenue growth and ensuring high guest satisfaction.

Lead Data Office Operations strategy and execution, including prioritization, governance, process improvement, and delivery of reliable safety data and reporting solutions. Partner with business and technology stakeholders, oversee vendor-supported operations, and manage GPS solutions and related documentation, tracking, and reporting tools.

Develop and implement customer growth strategy solutions to drive revenue and commercial impact for high-tech organizations. Collaborate with project teams and client stakeholders to design and deliver effective skilling and re-skilling programs.

Lead assessments of business, operational, regulatory, and technology risks within wealth management and trust operations. Oversee operating model assessments, process maps, control inventories, and vendor oversight artifacts while mentoring junior practitioners.

The manager will lead client service workstreams focused on provider clinical operations, including workflow redesign and operating model assessments. They are responsible for managing project plans, coaching junior staff, and applying analytical thinking to drive clinical modernization efforts.

The Senior Manager of Customer Operations will lead and develop both in-house and outsourced support teams to ensure high-quality, responsive customer experiences. They are responsible for managing core support KPIs, overseeing BPO vendor performance, and collaborating with internal teams on trust, compliance, and product improvements.

The Event Program Manager will own the end-to-end embargo content lifecycle for flagship events and serve as the primary liaison for workshop content and delivery. This role involves designing workstream processes, managing speaker communications, and coordinating across multiple internal teams and vendors to ensure successful event execution.

The Senior Manager, GTM Field Operations will serve as the primary operational partner for a North America Revenue Unit, managing the operating rhythm and performance metrics. They will collaborate cross-functionally to translate GTM strategy into execution, ensuring data-driven decision-making and process scalability.

The Senior Manager of Recruiting Operations will lead the RecOps team to drive strategy, process optimization, and RecTech modernization. They will partner with cross-functional stakeholders to build scalable infrastructure and predictive talent intelligence to support global hiring outcomes.