
Real Estate · 106k people
HR Project & Change Manager
Posted 12 Oct
What’s this role about? The HR Project & Change Manager will lead complex, multi-year transformational projects including HR technology implementations and organizational design changes. They are responsible for managing project lifecycles, developing change management strategies, and ensuring people-centric outcomes across the employee lifecycle.
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Company
About JLL JLL (Jones Lang LaSalle Incorporated) is a leading global commercial real estate services and investment management company. Founded in 1783, JLL operates in more than 80 countries with 113,000+ professionals and $23.4 billion in annual revenue. Ranked Fortune 500 #175. In a market where timing separates leaders from followers, you need a partner who helps you move with precision. That's what JLL delivers—with clarity powered by unmatched data, confidence from a firm built to last and certainty backed by execution that performs across the real estate lifecycle. What services does JLL provide? Property Management, Leasing Advisory, Capital Markets, Workplace Strategy, Project and Development Services, Design, Sustainability Solutions, and Real Estate Technology What makes JLL unique? • Intelligence that illuminates the path forward: Our research teams publish 2,000+ reports annually across 60+ markets. JLL Falcon – our proprietary AI platform for commercial real estate – combines decades of expertise, the industry's richest data and generative AI to surface patterns before they become consensus, putting you ahead of the curve. • Relationships built to last: With 240+ years of history, we're chosen by 95% of top global investors and half of the Fortune 500, with a 99% retention rate. You get a partner who's navigated every market cycle and knows what's coming next. • Execution at scale: With 113,000+ professionals across 80+ countries, we deliver coordinated solutions with consistent quality wherever you operate. You get one partner who sees the complete picture and executes globally. Recognition • Fortune's World's Most Admired Companies — 10 years • World's Most Ethical Companies (Ethisphere) — 18 years • EPA Energy Star Sustained Excellence Award — 14 years Headquartered in Chicago, Illinois | NYSE: JLL JLL combines data intelligence with commercial real estate expertise so you can See a Brighter Way.
JLL
Powered by data and commercial real estate experts, JLL illuminates a clear path, so you can execute with certainty.

Responsibilities
- Significant experience delivering complex HR project initiatives globally, including experience working across multiple countries, cultures, and regulatory environments.
- Not only delivers strategic change and project management approaches, but also is pragmatic in their approach and delivers operationally for the project too, understanding the practical realities of HR service delivery.
- Has experience in leading projects for new HR system implementations (e.g., Workday, ServiceNow HR), organizational design changes, workforce transformations, and participating in projects across all HR CoE disciplines including talent acquisition, learning & development, total rewards, employee relations, and HR operations.
- Strong understanding of HR data, analytics, and reporting requirements to support decision-making throughout the project lifecycle.
- Experience managing projects that impact the employee experience across the full employee lifecycle from hire to retire.
- Project intake, scoping and business case creation
- Project Timeline, project plan creation and tracking
- Managing end to end project
- Project meeting management and action tracking
- Project documentation, maintenance and reporting
- Risk/Issue/ Decision identification and mitigation
- Connecting dots and interdependencies on the project
- Supporting UAT
- Change Management
- Develop overall change management plan and approach.
- Lead & execute on all change management efforts for the project & support transition to BAU at the conclusion of project.
- Develop impact analysis for project changes in process, system, roles, behaviors, skills: Utilize content to inform detailed communication and engagement plans.
- Define and assess key stakeholders, and create and execute stakeholder plan to actively engage key supporters and resisters.
- Support planning and execution of adoption and sustainability plan to include measures of success.
- Consolidate change risks across all workstreams and escalate to Program Sponsor and/or Program Manager as appropriate.
- Consult and coach project teams in change management, sharing best practices and methodology used.
- Identify and manage anticipated and persistent resistance. Putting a plan in place to mitigate this.
- Document and communicate overall program change management status and risks on agreed upon cadence.
- Coaching project teams on change management and supporting on guidance for ad hoc projects as needed.
Qualification
Benefits
- Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
- JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include
- 401(k) plan with matching company contributions
- Paid parental leave at 100% of salary
- Early access to earned wages through Daily Pay
- At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
- Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
- For additional details please see our career site pages for each country.
- For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
- Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
- Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
- Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
- California Residents only
- Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
- Accepting applications on an ongoing basis until candidate identified.
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