
Motor Vehicle Manufacturing · 349 people
Regional HR Manager - Midwest
Posted 14 Oct
What’s this role about? The Regional HR Manager is responsible for implementing HR solutions and supporting business operations across the Midwest region. Key duties include managing employee relations, talent planning, performance management, and ensuring compliance with labor laws.
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Company
About Boyd Group Services Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services.
Boyd Group Services

Responsibilities
- Must be located in Illinois and able to commute to the Rosemont, IL office as needed.
- The Regional HR Manager is accountable for the implementation and delivery of HR products, services, and solutions to the Midwest U.S. Collision Region in support of activities to ensure HR service delivery excellence. The RHRM utilizes business acumen and understanding of the Boyd Group’s Core Business to leverage HR Strategies to ensure consistent and equitable application of organizational goals & objectives. This is a consultative, yet deeply engaged approach to engaging with General Managers and Market Managers on business and people issues. Consulting on employee relations, the RHRM helps to build a best-in-class culture as a change agent to enable the growth & development of our people through change management, talent development, employee engagement, and performance management.
- In consultation with Operations and HR partners, plan and support talent planning, performance review, career development, employee development, ID&E, retention and employee engagement initiatives.
- Partners with Operations and HR partners to strategically develop and execute plans to reduce turnover in high turnover positions/markets.
- Accountable for the development and deployment of appropriate resources and tools into the field to optimize an environment where the organization is free of all discrimination and harassment by proactively measuring employee engagement, turnover, and compliance with all applicable Federal, state, and/or municipal laws.
- Provides support and coaching to management positions as they create and act on their individual development plans. Facilitates and supports succession planning, performance management, performance planning and other corporately driven talent management and HR programs.
- Functions as the SME in supporting employee investigations. Thinks independently, investigating and resolving employee relations issues; partnering with the Sr Manager, HRBP, Operations, COE and legal teams, where necessary.
- Supports local leaders in talent acquisition activities as needed and as directed by the Talent Acquisition Manager and HR Business Partner.
- Ensure that markets/shops maintain a work environment that is conducive to maintaining a positive, inclusive work environment.
- Oversees the escalation and resolution of HR questions, issues and requests to the appropriate channels (eg HR COE, FreshService, etc.), and models as a champion of the field HR model.
- Develop and execute innovative people programs to inspire and support a high-performance culture.
- Support a high performing, cohesive and collaborative, growth-focused team.
- Provide Human Resources support as required for all Acquisitions in the assigned division.
- All other duties as assigned.
- Bilingual candidates (English/Spanish) are strongly preferred.
- Ability to travel to Canada.
- Bachelor’s degree in Human Resources, related field, or professional experience equivalent.
- 5+ years' experience in human resources and supporting operations leadership.
- Experience providing field support in a multi-site/location environment.
- Prior experience creating or implementing a people strategy for an hourly/salary workforce.
- Advanced skills using Microsoft Office Suite (Work, Excel, PowerPoint, Outlook, Teams)
- Advanced skills using Google Workspace (Formally G-Suite)
- Outstanding communication and relationship-building skills.
- A demonstrated track record of developing effective relationships across all levels of the organization.
- Excellent problem solving and quality decision-making.
- Strong business acumen (ability to see the big picture and operate with perspective).
- Flexibility in availability to support business operations, which may sometimes include evening and weekend hours.
- Reasonable access to an airport. Willing to travel up to 50% of the time for business purposes (within state and out of state). Some overnight travel required.
- Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualification
Benefits
- Gerber offers the comprehensive benefits you expect from an industry leader, including
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Voluntary Daily Pay option available
- Compensation is commensurate with skill, education and experience.
- This position may also be eligible for Bonus opportunities tied to individual or business initiatives.
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