Employee Relations Representative

About Bobrick Washroom Equipment, Inc The public washroom is one of the most intimate shared spaces in public life. It quietly communicates dignity, care and safety — or it doesn't. For over a century, Bobrick has been the trusted standard for the people who design, build, and maintain these spaces. The Bobrick family of companies — Bobrick, Koala Kare Products and Thrislington Cubicles — are stewards of the public washroom, empowering architects, designers, specifiers, and facility managers to create a human-centric and more thoughtful era of shared space design. Through partnerships with industry thinkers, evidence-based innovation and thoughtful product engineering, we support the next generation of commercial washroom designers to create spaces that meet the needs of all people. Working at Bobrick Our products are built to last. Our thinking is built to lead. And our culture is built on something just as durable: five core values. • Do the right thing. • Offer the best value. • Treat every person with dignity. • Continuously improve everything we do. • Foster a fearless and trusting culture. Those aren't aspirations — they're the way we operate, every day, across every team. As a privately-owned family business headquartered in North Hollywood, CA, we believe the people who build Bobrick deserve the same care we put into designing for the public. That means real investment in your development, genuine respect for your life outside of work, and a seat at the table in a company that's still evolving after 100+ years. If you believe that design is responsibility, we'd like to meet you. Visit our careers page online to learn more about Bobrick's culture and employment opportunities.

Bobrick Washroom Equipment, Inc

Bobrick empowers those who design public washrooms to deliver dignity, inclusivity, and care. Human in every sense.

Washroom AccessoriesToilet Partitionsand ADA Compliance Guidance

B

bobrick.com

501-1,000 employees

Accessible Architecture and Design

North Hollywood, California

1906

Privately Held

9.6k LinkedIn followers

• The Employee Relations Representative provides day-to-day HR support to
• employees and partners with the Employee Relations Manager/Supervisor in the
• administration of HR programs, policies, and processes. This position serves as
• an initial point of contact for routine employee questions and is responsible
• for supporting and administering activities related to onboarding, employee
• records, HRIS, time and attendance, benefits, leaves of absence, performance
• reviews, employee engagement, Workers’ Compensation, and other HR programs and
• initiatives.
• Essential Duties and Responsibilities include the following. Other duties may be
• assigned.
• Serve as an initial HR contact for employees regarding routine questions
• related to policies, benefits, PTO, timekeeping, payroll, attendance, and
• other HR programs.
• Respond to employee inquiries regarding benefits enrollment, qualifying life
• events, employee status changes, and HR programs.
• Assist employees with UKG access, navigation, password resets, time-off
• balances, and other routine HCM questions.
• Maintain strict confidentiality and professionalism when handling employee
• and HR information.
• Prepare required documentation for new hires and terminating employees.
• Coordinate new-hire HR and benefits orientation, including enrollment
• requirements and deadlines.
• Follow up with new employees to ensure timely completion of benefit
• elections.
• Process and maintain employee changes in UKG, including new hires,
• terminations, transfers, promotions, compensation changes, benefit changes,
• and other status changes.
• Issue new and replacement identification/security badges and maintain badge
• supplies.
• Perform other HR-related duties and projects as assigned.
• Qualifications To perform this job successfully, an individual must be able to
• perform each essential duty satisfactorily. The requirements listed below are
• representative of the knowledge, skill, and/or ability required. Reasonable
• accommodations may be made to enable individuals with disabilities to perform
• the essential functions.

• Minimum of one (1) to two (2) years of Human Resources experience required.
• Associate’s or Bachelor’s degree in Human Resources, Business Administration,
• or a related field preferred.
• Experience supporting HR functions such as time and attendance, benefits
• administration, onboarding, employee records, HRIS, and HR programs highly
• preferred.
• Experience working with HRIS and timekeeping systems; UKG experience
• preferred.
• Working knowledge of applicable federal, state, and local employment laws and
• Human Resources practices.
• Proficiency in Microsoft Office applications, including Outlook, Word, and
• Excel.
• Ability to maintain confidentiality and appropriately handle sensitive
• employee and Company information.
• Strong attention to detail and organizational skills, with the ability to
• manage multiple priorities and meet established deadlines.
• Strong written and verbal communication, reasoning, and problem-solving
• skills.
• Ability to work independently within assigned areas of responsibility while
• effectively collaborating with Human Resources, Payroll, Talent Acquisition,
• managers, and other departments.
• Professional Human Resources certification, such as PHR or SHRM-CP,
• preferred.

• Provide employees with information and guidance regarding benefit programs,
• including insurance plans and the 401(k).
• Support leave-of-absence administration by providing required information,
• tracking documentation and deadlines, maintaining records, and coordinating
• with the Employee Relations Manager/Supervisor and communication with
• employees.
• Review and reconcile benefit invoices, resolve discrepancies, process
• adjustments, and conduct periodic audits to ensure alignment with enrollment
• records.
• Support the Employee Relations Manager/Supervisor with employee relations
• matters, including initial information gathering, documentation, meeting
• coordination, and recordkeeping.
• Escalate complex, sensitive, or higher-risk employee matters appropriately.
• Assist with preparation and administration of corrective counseling and
• related documentation.
• Administer the non-exempt performance review process, including review
• schedules, manager notifications, status-change documentation, completion
• tracking, and overdue follow-up.
• Enter, review, approve, and maintain accurate employee information within the
• HCM system.
• Prepare and maintain monthly HR reports, including headcount, employee data,
• time and attendance, and recurring workforce metrics.
• Review HR information for accuracy, identify discrepancies, and support HR
• audits, recordkeeping, and compliance activities.
• Administer the Job Opportunity Program, including preparing and posting
• internal opportunities, coordinating communications, and scheduling
• informational meetings.
• Partner with Talent Acquisition to support recruiting and hiring activities,
• including interview coordination, pre-employment activities, internal
• postings and related recruiting initiatives.
• Support Workers' Compensation administration, including reporting new claims,
• updating claims, maintaining documentation, and coordinating with the
• Employee Relations Manager/Supervisor.
• Administer the Safety Shoe Program.
• Coordinate employee safety glasses.
• Coordinate Company-sponsored employee recognition and support arrangements,
• including flowers for bereavement, illness, births, and other appropriate
• occasions.
• Plan and coordinate employee engagement activities and Company-sponsored
• events, including the annual Company Picnic and Benefits Fair.
• Coordinate event logistics, vendors, scheduling, employee communications, and
• related administrative activities.