DDine Brands Global logo

Dine Brands Global

Restaurants · 878 people

Director, Team Member (Employee) Relations

Posted 26 Oct

What’s this role about? The Director serves as the lead employee relations partner, providing strategic guidance on investigations, conflict resolution, and performance management. They also partner with business leaders to translate organizational objectives into effective people strategies and drive culture change.

Pasadena, California
Hybrid
$165K – $180K
Full-time
10+ years exp
10 W Walnut St, Pasadena, California 91103
Bachelor degree or Postgraduate degree

Skills required

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Company

About Dine Brands Global Founded in 2007, Dine Brands Global, Inc. (formerly DineEquity) passionately nurture and grow the world’s most beloved restaurant brands - Applebee's (established in 1980), IHOP (founded in 1958), and Fuzzy's Taco Shop (founded in 2003). With over 100 years of hospitality experience and expertise throughout 18 countries around the world, Dine Brands supports more than 3,400 restaurants, making it one of the largest full-service restaurant companies in the world. Who are we? We are innovators that embrace new ideas, authenticity, and collaboration to unite franchisees, brands, and team members to go further together. We value commitment and take personal accountability for our actions. We value openness, authenticity, and foster a collaborative, creative environment that believes we will go further when we Dine Together.

Dine Brands Global

franchisingbrand revitalizationand consumer marketing
DDine Brands Global logo
501-1,000 employees
Restaurants
Public Company
79k LinkedIn followers
Raised $1.1B

Responsibilities

  • The Director, Team Member (Employee) Relations serves as the lead employee relations partner and strategic HR advisor for designated business groups, providing expert guidance on employee relations matters, including workplace investigations, conflict resolution, performance management, policy interpretation, and risk mitigation.
  • This role partners closely with leaders to translate business objectives into people strategies, lead organizational change, support talent and succession planning, and strengthen leadership capability. Reporting to the Executive Director, Talent & HR Business Partners, this role also serves as the primary HR business partner for designated client groups.
  • Translate business strategy into people strategies that leverage the organization’s strengths and values while driving culture change for high performance and accountability.
  • Serve as a trusted advisor to business leaders, providing strategic HR guidance and employee relations expertise to address workforce challenges, organizational effectiveness, and risk mitigation.
  • Lead complex employee relations matters, including investigations, policy interpretation, conflict resolution, performance management, workplace concerns, and corrective action while ensuring consistency, fairness, and legal compliance.
  • Coach leaders on employee relations best practices, performance management, difficult conversations, and documentation to strengthen leadership effectiveness and reduce organizational risk.
  • Lead talent review, succession planning, and organizational development processes that align performance, talent development, and business objectives.
  • Collaboratively drive enterprise improvements in HR programs, policies, and processes that enhance consistency, compliance, efficiency, and organizational effectiveness.
  • Manage employee relations programs and cases to ensure equitable treatment, policy adherence, regulatory compliance, and alignment with company values while minimizing legal and reputational risk.
  • Target base salary range $165k – $180k depending on experience

Qualification

Human ResourcesManagement & LeadershipHospitality
  • 10+ years of progressive HR experience with a strong focus on employee relations and workplace investigations.
  • Demonstrated experience conducting sensitive, confidential investigations, including deep knowledge of federal and California employment law frameworks.
  • A professional career track that includes broad functional exposure in the areas of talent management and succession planning, leadership and organizational development, change management, employee relations and engagement, and recognition.
  • Outstanding interpersonal and leadership skills with a proven record of advising senior leaders through periods of change and growth.
  • Proven expertise in building consensus and positively influencing the outcome of projects and continuous improvement initiatives.
  • Strong business acumen with the ability to contribute to business planning and execution.
  • Contributes to a collaborative, productive work environment; interacts with team members at all levels of the organization; fosters an enterprise culture that discourages siloed mindsets.
  • Places a high priority on talent, both acquiring and developing the talent that drives the business, with a deep understanding that talent is a key driver of a successful business strategy.
  • Prior experience in the restaurant, retail, or hospitality industries preferred; franchise experience a plus.
  • BS degree in business or HR management; Master’s degree in Human Resource Management or a related field preferred.
  • Dine Brands reviews criminal history in connection with a conditional offer of employment. The following is a list of all material job duties which Dine Brands reasonably believes that criminal history may have a direct, adverse, and negative relationship, potentially resulting in the withdrawal of a conditional offer of employment: manage compliant and ethical people operations throughout the entire employment lifecycle; securely obtain, store, and transmit employees’ personal, financial, and medical information.

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