Hospitality · 24k people
Director of People & Culture
Posted 9 Oct
What’s this role about? Lead the hotel’s People & Culture Department, serving as a strategic partner and subject matter expert to senior leadership while aligning initiatives with the company’s employee value proposition and strategic plan. Oversee labor relations, employee relations, engagement, and the overall employee experience, while coordinating with corporate teams and promoting the company’s service and brand culture.
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Company
About Fairmont Hotels & Resorts Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history. As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels. Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.
Fairmont Hotels & Resorts
Responsibilities
- Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following
- Act as the Strategic Business Partner and functional Subject Matter Expert to Senior Hotel Leadership
- Align and execute People & Culture activities to Employee Value Proposition and Strategic plan
- Oversee people & culture initiatives, acting as a liaison between corporate office and hotel
- Collaborate with corporate Talent & Culture function on key programs/initiatives
- Lead and oversee the day-to-day operation of the People & Culture Department
- Lead labor relations initiatives
- Promote positive employee relations, overall employee experience, and drive employee engagement through an environment that encourages open communication, trust, mutual respect, and fun
Qualification
- 4+ years’ experience as a Director, People & Culture / Human Resources (in both union and non-union settings)
- Passionate about promoting company values and creating programming that supports a positive workplace culture
- Collaborative team player, with excellent influencing skills with the ability to build relationships easily amongst various stakeholder groups
- Solid understanding of U.S. employment laws, including California State Law
- University/College degree in a related discipline, or combination of education and experience
- Proven success in leading strategic initiatives that positively impact hotel KPIs
Benefits
- Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
- We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
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