TThe Sun Rose West Hollywood logo

The Sun Rose West Hollywood

Hospitality · 26 people

Director of People

Posted 8 Oct

What’s this role about? Direct the hotel’s Human Resources function, including recruiting, training, compensation and benefits administration, legal compliance, and employee relations. Advise hotel leadership and associates, oversee hiring and performance processes, and develop programs that support staff effectiveness and guest-service objectives.

West Hollywood, California
On-site
$150K – $160K
Full-time
2-5 years exp
Director
Bachelor degree or Professional certificate

Skills required

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Company

About The Sun Rose West Hollywood Rising above the Sunset Strip, The Sun Rose West Hollywood is where music, art, and modern luxury meet. The reimagined hotel blends cinematic design, skyline-view suites, and signature dining with a creative, culture-driven spirit. From concerts and artist residencies to curated partnerships and pop-ups, The Sun Rose celebrates the soul of Los Angeles while redefining life on the Strip. Named the #1 Hotel in Los Angeles and #11 in the World by Condé Nast Traveler’s 2025 Readers’ Choice Awards, The Sun Rose stands as a destination for those who live for what’s next.

The Sun Rose West Hollywood

The Sun Rose radiates the Strip’s legendary glamour, a place where Los Angeles’ spirit and style come alive.

TThe Sun Rose West Hollywood logo
201-500 employees
Hospitality
2025
Privately Held

Responsibilities

  • Provide assistance, guidance and counseling to the General Manager, management staff and associates in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions.
  • Ensure that associates are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs. Instruct training classes, analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement.
  • Ensure compliance with all Company policies and procedures and Federal, State and Local laws and regulations which pertain to Human Resources. Implement new procedures and communicate verbally and in writing any new requirements. Oversee compliance with Affirmative Action Plan.
  • Direct and administer associates relations programs and activities such as associate recognition and service award ceremonies, social functions and general hotel meetings to maintain a positive associate relations climate. Monitor the associate performance appraisal programs. Analyze evaluations to ensure appraisal comments are appropriate and verify goals are measurable and achievable. Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Qualification

Human ResourcesManagement & LeadershipHospitality
  • 3+ Years of Human Resources Experience.
  • Hotel experience preferred.
  • Bachelor’s Degree in applicable field or HR certification is helpful.
  • Ability to deal effectively with all applicants and associates with tact and diplomacy, to diffuse anger and collect accurate information and resolve conflicts.
  • Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of Federal, State and Local laws and regulations pertaining to Human Resources matters.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
  • Able to set priorities, plan, organize and delegate.
  • Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system.
  • Ability to prepare correspondence and meet deadlines.
  • Ability to prepare office memorandum and correspondence as well as provide clear and meaningful instructions, guidance, and counseling to all associates.
  • Ability to observe associates in the workplace, analyze operations and detect situations of concern with regard to areas such as associate performance, grooming, training, policy adherence and morale.
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

  • HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
  • For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

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