Bilingual Office Manager - West Loop

About DineAmic Hospitality At DineAmic Hospitality we strive to create extraordinary experiences for guests by developing innovative and enduring restaurant and nightlife concepts. Principals David Rekhson and Lucas Stoioff's aim is to raise industry standards with upscale, high-energy venues that offer cutting-edge cuisine, outstanding hospitality, and superior quality and service. The lens through which we view every detail and make every decision at DineAmic Hospitality has four parts, our core values: ~ HOSPITALITY  ~ MEMORABILITY ~ INGENUITY ~ COMMUNITY We rely on the "dynamic" combination of friendship and shared work ethic for a successful partnership and are always looking for self-motivated, driven, inspired and hospitality-minded individuals. We believe that the greatest factor in the success of a business is the quality of its people. OUR ROSTER Bandit Bar Siena West Loop Bar Siena North Shore Barrio BomboBar Builders BLDG Event Space Fioretta La Serre / Bar La Rue Lyra Prime & Provisions Siena Tavern Violi Oakbrook Violi Naples If you are interested in joining our team, email jobs@dineamic.com with your resume and/or cover letter or apply online www.dineamic.com/careers.

DineAmic Hospitality

Chicago-based hospitality development group led by David Rekhson + Lucas Stoioff.

HospitalityFood & BeverageServicePrivate EventsCateringNightlifeRestaurantsBarsRestaurant OperationsMarketing

D

dineamic.com

1,001-5,000 employees

Hospitality

Chicago, IL

2006

Privately Held

6.1k LinkedIn followers

• Collect, code, enter, and submit approved invoices for food, beverage, repairs, maintenance, and other vendor services.
• Complete daily financial reconciliations and safe audits; prepare deposits and obtain change as needed.
• Prepare and reconcile information for weekly financial reporting, including delivery platform transactions, sales reports, refunds, safe counts, cash drops, and debit card transactions.
• Identify financial discrepancies and coordinate with restaurant management and Finance & Accounting to resolve them.
• Track and respond to chargebacks within required deadlines, gathering supporting documentation and coordinating with Finance & Accounting.
• Collect and maintain vendor Certificates of Insurance, W-9s, and other required documentation.
• Coordinate applications and renewals for restaurant licenses and permits, maintain records, and track deadlines.
• Answer incoming calls, monitor voicemail, route messages, and respond to routine inquiries.
• Monitor the restaurant’s info@ inbox and respond to general inquiries; route event inquiries and guest recovery matters to the appropriate teams.
• Onboard new employees, including assistance with new hire paperwork, introductions, facility tours, safety orientations, and Toast and scheduling platform access.
• Assist with tracking and documenting required training and certifications, including harassment prevention training, food handler certifications, and BASSET certifications, as applicable.
• Facilitate the timely submission of employee change forms, corrective action documentation, and termination paperwork to HR; direct employment and policy questions to HR.
• Maintain organized administrative records and protect confidential employee, financial, and business information.
• Maintain the cleanliness, organization, and security of office and designated storage areas.
• Perform additional administrative duties within the scope of the role.

• At least two years of professional administrative experience or equivalent relevant experience.
• Proficiency in spoken and written English.
• Proficiency in spoken and written Spanish preferred.
• Experience with cash-handling procedures, including safe counts, deposits, and reconciliations.
• Proficiency in Microsoft Word and Excel.
• Strong organizational, communication, and follow-through skills, with the ability to manage deadlines and competing priorities.
• Ability to handle confidential information with discretion and sound judgment.
• Bachelor’s degree preferred.
• Hospitality experience and familiarity with OpenTable preferred.
• Ability to stand and walk for extended periods and move through dining rooms, bars, kitchens, storage areas, and offices.
• Ability to occasionally lift, carry, push, or pull up to 25 pounds.
• Ability to bend, reach, stoop, and navigate stairs as needed within restaurant facilities.
• Ability to work in a fast-paced, high-volume hospitality environment with frequent interruptions and changing priorities.
• Availability to work evenings, weekends, and holidays as business needs require.
• Work is performed in office and restaurant environments, with exposure to moderate noise levels, temperature fluctuations, and active kitchen and dining operations.
• This role is designated as “Limited Travel May Be Required.” Travel is occasional and based on business needs, such as meetings, training, inter-office collaboration, or special projects.
• Accountability
• Adaptability
• Communication Skills
• Emotional Intelligence
• Integrity
• Personal Development
• Professionalism
• Self-Management
• Teamwork and Collaboration
• Technical Proficiency with computers and POS systems

• BCBS Medical
• BCBS Dental
• EyeMed Vision
• Company-paid Short-term Disability Insurance
• Company-paid Life and AD&D Insurance
• Company-paid Employee Assistance Program
• Paid Time Off
• Paid Sick Leave
• 401K + Match
• Monthly Food & Beverage Allowance and Discount