VP of Design jobs in New York, NY

The role involves leading end-to-end enterprise payments UX strategy and aligning cross-functional stakeholders to deliver accessible, AI-responsible experiences. You will define north-star directions, influence product roadmaps, and ensure design intent is maintained through scalable implementation.

This role leads the design professional liability claims portfolio to deliver strong business outcomes while managing a team of claims professionals. The position serves as a key technical contact for internal and external stakeholders and drives continuous improvement in claims operations and customer experience.

Lead the 40+ person Learning Experience organization through directors and senior leaders, developing its people, strengthening its capabilities, and ensuring delivery of high-impact learning experiences. Set organizational priorities and resource allocation, improve product decision-making and AI-enabled experimentation, and represent Learning Experience in cross-functional partnerships.

Lead design and research strategies for complex initiatives, creating service flows, wireframes, and prototypes that align business objectives with user needs. Partner with cross-functional teams, mentor designers, champion inclusive and accessible practices, and use research, market trends, and data to improve customer experiences.

The VP of Design will lead the company-level design discipline, owning the vision, strategy, and quality of product design and user research. They will partner with cross-functional leaders to shape product direction and build a high-performing design organization.

The VP of MEP Design & Construction will lead the end-to-end delivery of base-building MEP systems for a major mixed-use development project. This includes overseeing design, procurement, construction coordination, and final commissioning to ensure operational stability and building turnover.

Lead and develop a team of conversational designers while setting the vision, voice, standards, and design system for employee-facing conversational and agentic AI experiences. Partner with product, engineering, and business stakeholders to design, test, evaluate, and continuously improve end-to-end assistant interactions, including prompts, guardrails, tool use, accessibility, and handoffs.

The Design Operations Manager will oversee digital product portfolio workflows, including intake, resourcing, and capacity planning to ensure efficient delivery. They will also lead cross-team dependency management and implement process improvements using both traditional and AI-driven tools.

The role leads the strategic vision and development of agency-wide staff training and curriculum design to improve service quality. It also involves supervising a team of learning professionals and partnering with organizational leaders to align training initiatives with programmatic goals.

The Vice President, Global Workplace Design Lead is responsible for managing BlackRock’s global workplace design standards, furniture programs, and art collection. They will collaborate with regional leads to ensure consistent, functional, and sustainable office environments across all global locations.

The Vice President of Experience Design will develop holistic strategies and integrated systems to enhance the financial and emotional well-being of small business customers. They will lead cross-functional teams to identify new opportunities, synthesize research into actionable visions, and deliver scalable, human-centered design solutions.

Lead discovery and design for early-stage and zero-to-one customer experiences, translating customer insights and business challenges into strategic, end-to-end solutions across web, mobile, and omnichannel products. Align cross-functional partners, guide concepts and prototypes through testing and delivery, and communicate recommendations and progress to stakeholders and executives.

The Vice President of Experience Design will lead strategic design initiatives and research strategies to align business objectives with user needs. They will also spearhead the adoption of AI-enabled design practices and mentor junior designers to foster an inclusive and innovative culture.

The role involves owning global technical standards for critical facilities, governing capital projects, and ensuring infrastructure resilience across Citi's portfolio. It also entails leading commissioning frameworks, managing utility strategies, and integrating sustainability into engineering designs.

The Vice President will lead product management, user research, and experience design across the Foot Locker landscape, focusing on AI-enabled interactions and operational transformation. They are responsible for connecting technology investments to measurable business results while partnering with engineering and business leaders to drive innovation.

You will lead end-to-end product design for complex enterprise systems, driving concept development from research to shippable prototypes. You will collaborate closely with product managers and engineers to build machine-readable design systems and articulate design rationale to diverse stakeholders.

The role involves managing the end-to-end delivery, launch, and commercialization of the J.P. Morgan Next product. You will also foster internal and external relationships to ensure product efficiency, regulatory compliance, and alignment with business objectives.

The Vice President of Product Design will partner with cross-functional teams to frame complex problems, map user experiences, and design thoughtful digital solutions. They are responsible for communicating design outcomes, facilitating alignment among stakeholders, and ensuring high-quality design standards across the organization.