Experience Design Vice President - Agentic Treasury

About JPMorgan Chase & Co. With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

JPMorgan Chase & Co.

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J

jpmorganchase.com

10,001+ employees

Financial Services

New York, NY

Public Company

7.9M LinkedIn followers

• Own experience strategy for a domain or set of journeys, defining north-star
• direction and measurable outcomes
• Lead strategically important initiatives end to end, from framing and
• discovery through delivery and iteration
• Influence roadmaps and prioritization by partnering with senior product and
• engineering leaders and aligning cross-functional decision-makers
• Create and socialize strategic artifacts that drive alignment, such as
• journey maps, service flows, experience principles, wireframes, and
• prototypes
• Ensure design intent holds through build by defining behavior, states, and
• edge cases and partnering with engineering on scalable implementation
• Drive inclusive design and accessibility as a baseline, and raise quality
• through critique, coaching, and clear standards
• Use research, market context, and data insights to guide decisions, evaluate
• tradeoffs, and continuously improve experiences
• Promote responsible AI adoption across the design workflow, identifying where
• it improves discovery, synthesis, prototyping, and documentation while

Required

• 5+ years of experience in UX, product design, or experience design, leading
• complex cross-functional work with senior stakeholders
• Proven ability to define experience strategy and translate it into
• high-quality deliverables that drive alignment and execution
• Strong stakeholder management and influence skills, including leading through
• ambiguity and resolving competing priorities
• Track record of delivering inclusive, accessible experiences and embedding
• accessibility into the design process
• Strong data fluency and research-informed decision-making, able to connect
• insights to strategy and outcomes
• Advanced technical literacy and strong partnership with engineering,
• including understanding of client-side technologies, APIs, and how system
• constraints shape experience
• Demonstrated ability to use and govern AI-assisted workflows responsibly,
• with attention to accuracy, accessibility, and data sensitivity

Preferred

• Experience designing for enterprise payments or similarly complex, regulated
• products
• Experience scaling patterns and standards through design systems and reusable
• components
• JPMorganChase, one of the oldest financial institutions, offers innovative
• financial solutions to millions of consumers, small businesses and many of the
• world’s most prominent corporate, institutional and government clients under the
• J.P. Morgan and Chase brands. Our history spans over 200 years and today we are
• a leader in investment banking, consumer and small business banking, commercial
• banking, financial transaction processing and asset management.
• We offer a competitive total rewards package including base salary determined
• based on the role, experience, skill set and location. Those in eligible roles
• may receive commission-based pay and/or discretionary incentive compensation,
• paid in the form of cash and/or forfeitable equity, awarded in recognition of
• individual achievements and contributions. We also offer a range of benefits and
• programs to meet employee needs, based on eligibility. These benefits include
• comprehensive health care coverage, on-site health and wellness centers, a
• retirement savings plan, backup childcare, tuition reimbursement, mental health
• support, financial coaching and more. Additional details about total
• compensation and benefits will be provided during the hiring process.
• We recognize that our people are our strength and the diverse talents they bring
• to our global workforce are directly linked to our success. We are an equal
• J.P. Morgan’s Commercial & Investment Bank is a global leader across banking,
• markets, securities services and payments. Corporations, governments and
• institutions throughout the world entrust us with their business in more than
• 100 countries. The Commercial & Investment Bank provides strategic advice,
• raises capital, manages risk and extends liquidity in markets around the world.

• Health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching