SSompo International logo

Sompo International

Insurance · 5k people

Vice President, Head of Design Professional Liability Claims

Posted 5 Nov

What’s this role about? This role leads the design professional liability claims portfolio to deliver strong business outcomes while managing a team of claims professionals. The position serves as a key technical contact for internal and external stakeholders and drives continuous improvement in claims operations and customer experience.

Purchase, New York
On-site
$135K – $235K
Full-time
10+ years exp
Postgraduate degree

Skills required

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Company

About Sompo International We are Sompo, a global provider of commercial and consumer property, casualty, and specialty insurance and reinsurance. Building on the 137 years of innovation of our parent company, Sompo Holdings, Inc., we are home to approximately 9,500 people around the world who use their in-depth knowledge and expertise to help simplify and resolve your complex challenges. Because when you choose Sompo, you choose The Ease of Expertise™. Terms of Use: https://www.sompo.com/terms-of-use Privacy Policy: https://www.sompo.com/about-us/leadership-and-governance/corporate-governance-documents/privacy-notices-and-requests

Sompo International

Insurance and Reinsurance
SSompo International logo
5,001-10,000 employees
Insurance
2001
Public Company
118k LinkedIn followers

Responsibilities

  • Are you looking for your next opportunity?
  • Sompo has a unique opportunity for a VP, Head of Design Professional Liability Claims in our North America Insurance Claims team.
  • This role leads the claims portfolio, including related sub-classes and complex claims, to deliver strong business outcomes across loss ratio, capital, and brand while consistently providing excellent service to brokers and customers. It oversees portfolio management in line with claims strategy to support underwriting plans and strategic objectives, provides expert insights and recommendations to enhance portfolio and product performance, drives continuous improvement to control indemnity, reduce expense, and improve customer experience, collaborates with Underwriting Product Heads to strengthen risk selection and pricing through claims intelligence, and ensures Sompo Values are reflected in the performance of the role and team.
  • Location: This position may be based out of our New York, NY, Morristown, NJ, Garden City, NY or Purchase, NY offices. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.
  • Manage and develop a team of claims professionals handling complex professional liability claims, including Architects & Engineers, Construction Professional, and Pollution matters.
  • Serve as the key technical and claim portfolio contact for internal and external stakeholders, including claims management, underwriters, brokers, clients, and senior leadership.
  • Identify and execute claims operational priorities, claims management requirements, regulatory standards, portfolio exposures, and emerging claim trends.
  • Provide coverage, liability, and damages analysis; respond to coverage questions; resolve claim-related issues; and support Professional Lines policy drafting.
  • Represent the Company at client meetings, mediations, industry events, and conferences, including potential speaking, presenting, and publishing on claim trends and issues.
  • Collaborate with Global Sompo Claims colleagues and other functional groups on strategic projects, complex claims, business initiatives, travel as needed, and other duties as assigned by management.

Qualification

LegalFinance & AccountingManagement & LeadershipCustomer Service & Support
  • Law degree required, with ideally 8+ years of claims experience, supervisory experience at an insurance company, and/or relevant law firm experience.
  • Proven ability to analyze coverage, liability, and damages for complex professional liability claims, particularly Architects & Engineers and Construction Professional matters.
  • Experience directly handling complex primary and excess claims, including mediations and settlement negotiations.
  • Ability to build strong working relationships with underwriting, actuarial, legal, and other internal stakeholders.
  • Excellent presentation, verbal, and written communication skills, with strong analytical, decision-making, organizational, and resource management abilities.
  • Strong client service focus and computer skills, including MS Word, Excel, Outlook, and claims systems; Guidewire and ImageRight experience preferred.
  • Salary Range: $135,000 – $235,000. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.
  • At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.
  • Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.
  • We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs
  • Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution

Benefits

  • Dental benefits including orthodontia benefits for adults and children
  • Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
  • Company-paid Disability benefits with very competitive salary continuation payments
  • 401(k) Retirement Savings Plan with competitive employer contributions
  • Competitive paid-time-off programs, including company-paid holidays
  • Competitive Parental Leave Benefits & Adoption Assistance program
  • Tuition Reimbursement & Professional Qualification benefits
  • At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide. Life at Sompo
  • Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.

Interested in this role?

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