TTransUnion logo

TransUnion

IT Services and IT Consulting · 17k people

Senior Director, Head of Commercial Success – US Consumer Solutions

Posted 19 Oct

What’s this role about? Develop and execute the US Consumer Solutions commercial strategy while leading sales enablement and go-to-market initiatives. Manage the pre-sales and post-sales solutions organization to drive revenue growth, customer adoption, and retention.

Chicago, Illinois
Hybrid
$188K – $313K
Full-time
10+ years exp
Chicago, Illinois
Bachelor degree or Postgraduate degree

Skills required

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Company

About TransUnion TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people. We call this Information for Good® — it’s our purpose, and what drives us every day. Get Support / Contact Us Customer Support: https://transu.co/60024D64I Business Support: https://transu.co/60044D67G

TransUnion

credit and information managementbig datainformation technologylending dataidentityfraud preventionrisk managementcredit dataand financial inclusion
TTransUnion logo
10,001+ employees
IT Services and IT Consulting
Public Company
607k LinkedIn followers
Raised $1.4B

Responsibilities

  • Your Privacy Choices [https://service.transunion.com/dss/ccpa_optout.page]
  • Consumer Solutions drives growth, innovation, and market leadership for
  • TransUnion's $500M+ Consumer Solutions business in the United States, including
  • Credit Monitoring, Identity Protection, Breach, Offers, and emerging
  • consumer-centric products, partnerships, and growth initiatives.
  • The team connects global product strategy with US market execution and reports
  • to the SVP, Head of Consumer Products, Platform and Experience, with a matrixed
  • relationship to US Markets leadership. This is a hybrid position and involves
  • regular performance of job responsibilities virtually as well as in-person at an
  • assigned TU office location for a minimum of two days a week.
  • 15+ years of progressive leadership experience spanning strategy, product
  • management, business leadership, or go-to-market roles.
  • Proven track record of driving growth and transformation within
  • consumer-focused, financial services, fintech, identity, data, or
  • technology-driven businesses.
  • Significant experience leading complex, matrixed organizations and
  • influencing across Product, Sales, Technology, Marketing, Operations, and
  • Finance to deliver revenue growth, profitability expansion, and market share
  • gains.
  • Deep understanding of consumer engagement models, subscription businesses,
  • partner ecosystems, embedded distribution strategies, and direct-to-consumer
  • and indirect-to-consumer channels.
  • Experience building and scaling market-backed growth strategies, including
  • new product launches and business model innovation, with exceptional
  • executive presence and strong analytical and strategic thinking
  • capabilities.
  • Bachelor's degree required because the role demands broad commercial,
  • strategic, and analytical leadership; an MBA or advanced degree is preferred.
  • Experience leveraging data, analytics, AI (Artificial Intelligence), and ML
  • (Machine Learning) to drive product innovation, commercial adoption, and
  • customer value.
  • Strong understanding of modern product operating models and product
  • development lifecycle practices used to connect market demand, launch
  • readiness, and financial returns.
  • Ability to use commercial performance, forecasting, adoption, retention,
  • profitability, and operating-result data to lead business reviews and drive
  • corrective action.

Qualification

Management & LeadershipSalesFinance & AccountingTechnologyData & Analytics

Preferred

  • Experience leading consumer credit, identity protection, financial wellness,
  • subscription, or data-driven product businesses.
  • Experience managing multi-product portfolios across platform, credit,
  • identity, and consumer engagement solutions.
  • Track record of developing and executing multi-year growth strategies,
  • including partnership and acquisition initiatives.
  • Experience serving as an executive sponsor for strategic customers, complex
  • implementations, and critical issue resolution.
  • Experience developing future leaders and strengthening organizational
  • capabilities through coaching and talent development.

Benefits

  • At TransUnion, we design benefits to help you feel well, do well, and plan
  • well—from day one.
  • For Your Health: Enjoy day-one eligibility for medical, dental, and vision
  • coverage, plus supplemental plan options. Spousal, domestic partner, and other
  • eligible dependent coverage is available on select plans. Choose
  • tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
  • For Your Protection: We’ve got your back with company‑paid basic life and AD&D,
  • optional voluntary life and AD&D for you and your family, and short‑ and
  • long‑term disability. You can also opt into a legal plan, pet insurance,
  • and travel accident coverage.
  • coverage to caregiver support, we’re here for every chapter. Access Dependent
  • Care FSA for possibility of an employer match, a
  • complimentary Care@Work membership, and up to 12 weeks of paid parental
  • leave with eligibility for a thoughtful, gradual return.
  • For Your Future: Build toward what’s next with our 401(k) with employer
  • match and Employee Stock Purchase Plan (ESPP). Tap financial wellness
  • resources, career coaching, and optional long‑term care insurance to plan
  • confidently.
  • For You: Grow and recharge with tuition reimbursement, flexible time off for
  • exempt employees or paid time off for nonexempt employees, up to 12 paid
  • holidays per year, commuter benefits, employee discounts, charitable gift
  • matching, and paid volunteer time off, plus corporate volunteer events that make
  • it easy to give back.
  • For Your Wellness: Access 24/7 support including professional therapy, coaching,
  • and emotional well‑being programs alongside guided meditation and resources that
  • support physical, mental, social, and financial wellness.
  • We are committed to being a place where diversity is not only present, it is
  • Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative
  • action to employ and advance in employment qualified individuals with a
  • Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance,
  • Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
  • Adherence to Company policies, sound judgment and trustworthiness, working
  • safely, communicating respectfully, and safeguarding business operations,
  • confidential and proprietary information, and the Company’s reputation are also
  • essential expectations of this position.
  • The U.S. base salary range for this position is $187,500.00 - $312,500 annually.
  • The salary range for this position reflects a reasonable estimate of the range
  • of compensation for this job. At TransUnion, actual compensation is based on
  • careful consideration of additional factors such as (but not limited to) an
  • individual’s education, training, work experience, job-related skill set,
  • location, and industry knowledge, as well as the scope and responsibilities of
  • the position and market considerations. Regular, fulltime non-sales positions
  • may be eligible to participate in TransUnion’s annual bonus plan. Certain
  • positions may be also eligible for long-term incentives and other payments based
  • on applicable company guidance and plan documents.
  • At TransUnion, we encourage and are committed to creating a real, positive
  • impact and shared sense of purpose within our Workforce for Good, which empowers
  • our people to grow, innovate and contribute to a better future for our
  • communities and customers. We strive to build an environment where our
  • associates are in the driver’s seat of their professional development— while
  • having access to help along the way. We recognize that success comes when our
  • associates thrive both professionally and personally; that’s why we prioritize
  • work/life flexibility and offer resources for our teams across the globe to
  • collaborate and drive excellence.
  • Be a part of our Workforce for Good – you’ll work with great people, pioneering
  • products and cutting-edge technology.

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