Regional Account Manager - New England

About Ethos Risk Services Ethos Risk Services is a technology-backed, full-service claims management company. We bring clarity to a world of uncertainty through investigation and verification resources aimed at delivering optimal solutions to our clients. Services include surveillance, OSINT/digital investigations, SIU, and claims investigations. We also provide a full suite of medical management solutions that includes utilization management, field case management, IME, bill review, and Medicare services (MSP). Our coverage includes all 50 states and over 80 countries. We are SOC 2 Type 2 and HIPAA compliant. Our vision is to be the most tech-enabled, customer-centric claim management company that makes verification a matter of certainty. You want to be sure your claims are verified with all the facts. To do that you need all the facts, and delays increase costs. That’s why we’ve developed the technology and training to keep your claims on track for optimal outcomes. With our solutions you’ll save time and money with the peace of mind of having 100% surety. More Coverage. More Accountability. More Consistency.

Ethos Risk Services

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Security Consulting & Brand ProtectionData Support ServicesSIU ServicesPre-Employment ScreeningInvestigative ServicesSurvellienceFraud InvestigationsMedical ManagementMSPIME

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E

ethosrisk.com

1,001-5,000 employees

Insurance

Saint Petersburg, Florida

2006

Privately Held

10k LinkedIn followers

• Our dynamic Ethos Medical Management Sales Team is seeking a full-time Regional Account Manager to support and grow our client partnerships across the New England territory. This remote position includes occasional travel and is ideal for candidates based in the Massachusetts area.
• This position will play a pivotal role in driving Ethos's growth by acquiring new clients and expanding existing relationships, specifically within the medical management sector (nurse case management, IME, utilization review, and medical bill review). This individual will leverage their consultative sales skills to present Ethos' suite of medical management solutions, guide clients through the sales process, and ensure seamless service delivery.
• Conduct 2-3 client meetings per week (50% virtual, 50% in-person), including up to 25% local travel and occasional overnight travel (2-3 trips per quarter).
• Maintain and grow an existing book of business in assigned territory.
• Make daily outreach contacts via phone, email, or other communication channels to drive engagement.
• Manage the full sales cycle, from lead qualification to contract negotiation and closure.
• Prepare impactful proposals tailored to medical management clients, highlighting Ethos' value proposition.
• Maintain detailed and up-to-date records of all sales activities in Salesforce CRM.
• Represent Ethos at industry events, conferences, and trade shows.
• Collaborate with internal teams to facilitate client onboarding, ensure seamless handoffs, and drive satisfaction.

• Education: Bachelor's degree in Business, Healthcare, Marketing, or related field (preferred).
• Required: 3+ years of experience in the claims industry such as worker's compensation and/or liability.
• Preferred: Experience in B2B sales within nurse case management, IME, utilization review, and medical bill review. Familiarity with investigative services is a plus.
• Excellent communication, negotiation, and presentation skills.
• Strong interpersonal skills with the ability to persuade and influence clients.
• Detail-oriented with outstanding problem-solving capabilities.
• Proficiency in Microsoft Office Suite and CRM tools (Salesforce preferred).
• Self-motivated and capable of managing the sales process autonomously.

• Competitive base salary + uncapped commissions & performance-based incentives.
• Comprehensive benefits package, including healthcare and retirement plans.
• Opportunities for professional development and career growth.
• A supportive and innovative work environment.