
Alcott Center For Mental Health Services
Mental Health Care · 106 people
Case Manager - Office of Diversion and Reentry
Posted 14 Oct
What’s this role about? Provide intensive field-based case management, housing navigation, and service coordination for individuals exiting the jail system. Develop individualized service plans and maintain accurate documentation in electronic health records to support client stability and community reintegration.
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Company
About Alcott Center For Mental Health Services The Alcott Center provides comprehensive mental health and supportive housing services to individuals with little or no income across Los Angeles County. Alcott understands how mental health challenges can impact the needs of the whole person. Coming alongside each individual with compassionate, trauma-informed care, Alcott supports community members navigating their unique mental health and related challenges, including housing instability and homelessness. Our mission is to improve the mental health of underserved individuals through integrated social care. Programs include: - Outpatient Mental Health - Full Service Partnership (FSP) - Intensive Case Management Services (ICMS) - ICMS for Justice-Involved Individuals (ICMS-ODR) - Interim Housing - Unarmed Crisis Response (UMCR & CIRCLE)
Alcott Center For Mental Health Services
Nurturing growth through social care.

Responsibilities
- As a Case Manager – ODR, you will provide intensive outreach, engagement, housing navigation, and service coordination to adults experiencing chronic homelessness, mental illness, substance use disorders, and complex medical conditions. Working throughout Los Angeles County, you will help participants secure permanent supportive housing, connect to health and behavioral health services, and maintain long-term housing stability.
- Conduct outreach in collaboration with DHS, the Los Angeles County Sheriff’s Department, Probation, and DMH to individuals referred from the jail system.
- Engage participants with chronic health conditions or high utilization of jail and emergency services to determine eligibility for permanent supportive housing.
- Complete pre-authorization packets and housing application materials in compliance with DHS policies.
- Assist participants with rental subsidies and housing searches, including coordinating with landlords and property managers.
- Travel throughout Los Angeles County to provide housing navigation and case management services.
- Coordinate mental health, medical, substance use, and recovery support services for an assigned caseload of approximately 15 participants.
- Ensure linkage to primary care and behavioral health services to reduce reliance on emergency and jail-based care.
- Develop individualized service plans with participants and update plans quarterly or upon goal completion.
- Provide crisis intervention, stabilization, and ongoing tenancy support as needed.
- Maintain complete, accurate, and current participant files in accordance with DHS and agency requirements.
- Document all services in the electronic health record in a timely and accurate manner.
- Support program compliance with contract, reporting, and auditing standards.
Qualification
Required
- At least one (1) year of experience working with individuals experiencing homelessness and a bachelor’s degree in social work, psychology, or a related mental health field, or equivalent experience.
- Experience working with individuals with mental illness, chronic medical conditions, and substance use disorders.
- Knowledge of chronic homelessness, outreach and engagement strategies, intensive case management models, crisis intervention, suicide assessment and prevention, public benefits, affordable housing systems, landlord-tenant rights, and eviction prevention.
- Ability to perform required computer functions for electronic health record documentation.
- Clearance through the Los Angeles County Sheriff’s Department for jail access.
- Valid California Driver’s License, clean driving record, and insurability under Alcott policy.
- Live Scan fingerprint clearance required.
- COVID-19 vaccination and one (1) booster required unless an approved medical or religious exemption is provided.
- If driving a company vehicle is an essential function, employee must maintain eligibility throughout employment.
Preferred
- Experience collaborating with multidisciplinary teams and county partners.
- Bilingual in English and Spanish.
- Military-experienced candidates are encouraged to apply.
Benefits
- Alcott is a compassionate, mission-driven organization making a real difference in the lives of vulnerable Angelenos. When you join our team, you become part of a community committed to stability, recovery, and social justice.
- Meaningful Work: Help clients achieve recovery, stability, and independence.
- Supportive Team: Work alongside skilled professionals who value empathy, integrity, and collaboration.
- Outstanding Benefits: Enjoy 100% employer-paid Medical and Dental coverage (employee only, with family and PPO options available at an additional cost), a 403(b)-retirement plan with a 6% employer match, paid vacation and sick time.
- Professional Growth: Receive supervision and ongoing training opportunities to support your path toward licensure and career advancement.
- Monday through Friday, 8:30 am to 5:00 pm
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