EElements Massage logo

Elements Massage

Wellness and Fitness Services · 2.4k people

Assistant Studio Manager | Sales / Operations Manager

Posted 13 Oct

What’s this role about? The Assistant Studio Manager is responsible for leading daily front-of-house operations, coaching staff, and driving membership sales. They will manage client relationships, optimize the booking schedule, and ensure the studio maintains high service standards.

Town of Clifton Park, New York
On-site
$23 – $28
Full-time
0-2 years exp

Skills required

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Company

About Elements Massage Founded by a massage therapist, Elements Massage™ provides handcrafted, personalized, and therapeutic massage. Different than the day-spa experience, Elements Massage™ serves clients who value massage as a way to boost immunity, ease muscle aches, minimize stress, encourage sound sleep, and alleviate issues stemming from injuries, illnesses, or stress. Elements Massage™ affordable membership model helps clients prioritize a service that greatly aids in living a healthy lifestyle. At Elements Massage, we are proud to be an organization that reflects the diversity of our communities. We embrace our differences and continually strive to be better because of them.

Elements Massage

Founded by a massage therapist for massage therapists, Elements Massage is dedicated to changing lives--including yours!

Therapeutic MassageWellness FranchiseMassageHealth FranchiseMassage TherapyFranchiseand Wellness Company
EElements Massage logo
5,001-10,000 employees
Wellness and Fitness Services
2006
Privately Held

Responsibilities

  • Lead & Manage Diverse Personalities: Onboard, mentor, and coach a varied team of front desk associates and service providers, maintaining a high-performing, drama-free workplace culture.
  • Master Client Dynamics: Act as the leadership presence in the studio—handling elevated client situations with tact, professionalism, and exceptional service standards.
  • Drive Membership Sales: Lead by example at the front desk, coaching staff on membership sales conversations and aggressively hitting monthly studio goals.
  • Optimize Operations: Manage multi-platform studio software, maximize room utilization, and play "Tetris" with the schedule to eliminate gaps.

Qualification

Management & LeadershipSalesCustomer Service & SupportRetailHospitality
  • Proven People Management: 1+ years of direct experience supervising staff, holding a team accountable, and successfully managing different working styles and personalities (Spa, Hospitality, Retail, or Fitness experience preferred).
  • Competitive Drive: You hate losing and love hitting targets. You thrive in a goal-oriented environment and find personal motivation in smashing sales benchmarks.
  • Client & Conflict Tact: Strong interpersonal maturity with the ability to maintain professional boundaries while de-escalating tough client or staff situations.
  • Peak Availability: Capability to work peak studio hours—including evenings and weekends—when volume is highest.

Benefits

  • Competitive Base + Bonuses: $23–$28/hr base pay plus monthly performance bonuses tied directly to business growth.
  • Great Benefits: Health, Dental, Vision, Retirement plan, and Paid Time Off.
  • Wellness Perk: 1 complimentary 60-minute massage or facial every month.
  • Direct Growth: Direct mentorship from ownership on business operations, recruiting pipelines, and executive leadership strategies.
  • ©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.

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