Entertainment Providers · 677 people
Assistant Manager in Training (NYC: Midtown)
Posted 9 Oct
What’s this role about? The Assistant Manager in Training supports the General Manager by executing operational initiatives and coaching the team to uphold company standards. They are responsible for maintaining a high-quality guest experience while ensuring the facility is well-maintained and operational.
Skills required
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Company
About The Escape Game The Escape Game is a world-class entertainment experience specializing in escape rooms that cast players as heroes in story-driven missions that take place in highly immersive, multi-room sets. With 60+ retail locations and over 2,000 talented team members across the United States, we've had the privilege of serving over 10 million guests, generating 250,0000+ 5-star reviews, and consistently achieving a Net Promoter Score at the highest levels for any industry. We've also been able to collaborate with amazing partners like Amazon, Hulu, Disney+, and Nickelodeon to create unique, fan-first experiences. The Escape Game is based in Nashville, TN, where we're always working on our next big game!
The Escape Game
A world-class, story-driven entertainment experience with 60+ retail locations across the United States.
Responsibilities
- Our team members are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, and do whatever it takes to make their day!
- Assistant Managers in training serve and support their GM by executing their initiatives, championing TEG’s values, and coaching my team to uphold TEG standards through continuous, gracious pressure. They are a humble, teachable trainee who is eager to learn from and apply feedb ack from their GM and Region Leader.
Qualification
- Required to work at least 2 weekend shifts and 2 night shifts per week unless requested off in writing through email and TEG’s timekeeping software at least two weeks in advance.
- Flexible availability. This role often works nights, weekends, and/or holidays.
- Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
- Align with TEG’s Uniform Standards.
- Maintains composure in high-stress, fast-paced environments
Benefits
- 401(k)
- 401(k) matching
- Employee discount
- Vision insurance
- Dental insurance
- Flexible spending account
- Life insurance
- Flexible schedule
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