Hospitals and Health Care · 1.7k people
Assistant Dental Office Manager
Posted 14 Oct
What’s this role about? The Assistant Dental Office Manager performs daily front office tasks, including patient scheduling, insurance verification, and payment collection. They also supervise non-clinical staff and analyze practice data to ensure efficient operations and high-quality patient care.
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Company
About TAG - The Aspen Group The Aspen Group is a leading healthcare services organization supporting providers across dental, medical aesthetics, urgent care, and veterinary medicine. Through a portfolio that includes Aspen Dental, ClearChoice Dental Implant Centers, Chapter Aesthetic Studio, Motto Clear Aligners, WellNow Urgent Care, and Lovet Pet Healthcare, TAG combines scale, education, technology, and operational excellence to empower clinicians and expand access to high-quality care nationwide. At the center of our model is a commitment to developing exceptional providers and leaders. Through TAG University, our education and mentorship platform, we deliver real-world clinical training, leadership development, and cross-brand collaboration that strengthens care today while shaping the future of healthcare. By pairing innovation with human-centered care, TAG advances clinical standards, accelerates growth across specialties, and builds systems that work better for both providers and patients. Together, we are shaping the future of care and bringing better healthcare to more people.
TAG - The Aspen Group
Qualification
Preferred
- High school diploma or equivalent; college degree preferred
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
- Demonstrate analytical thinking; place a premium on leveraging data
- Organized and detail oriented
- Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
- May vary by independently owned and operated Aspen Dental locations.
Benefits
- A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
- Career development and growth opportunities to support you at every stage of your career
- A fun and supportive culture that encourages collaboration and innovation
- Free continuous learning through TAG U
- As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
- Work collaboratively with other members of the dental team to provide exceptional patient care
- Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
- Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
- Review data day to day to evaluate the impact on the practice
- Oversee scheduling and confirming patient appointments
- Verify insurance payment, collection, balance nightly deposits and credit card processing
- Additional tasks assigned by the Manager
Job description
Overview
- At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.
At Aspen Dental, we put You First. We offer
- A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
- Career development and growth opportunities to support you at every stage of your career
- A fun and supportive culture that encourages collaboration and innovation
- Free continuous learning through TAG U
How You’ll Make a Difference
- As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
- Work collaboratively with other members of the dental team to provide exceptional patient care
- Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
- Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
- Review data day to day to evaluate the impact on the practice
- Oversee scheduling and confirming patient appointments
- Verify insurance payment, collection, balance nightly deposits and credit card processing
- Additional tasks assigned by the Manager
Preferred Qualifications
- High school diploma or equivalent; college degree preferred
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
- Demonstrate analytical thinking; place a premium on leveraging data
- Organized and detail oriented
- Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
- May vary by independently owned and operated Aspen Dental locations.
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