CRM Manager jobs in New York, NY

You will manage personalized, multi-channel CRM campaigns using Braze to drive audience engagement, loyalty, and content consumption. This involves building segments, executing A/B tests, and collaborating with cross-functional teams to optimize performance based on first-party data.

The Project Manager will coordinate and deliver CRM and digital initiatives while ensuring alignment with client priorities and quality standards. They will also facilitate communication between cross-functional teams and contribute to process improvements and operational efficiency.

The District Service Manager leads service-related activities and programs to optimize resources and deliver exceptional customer value within the Central New England region. They are responsible for managing and developing service employees, driving key business initiatives, and ensuring alignment with regional implant and revenue goals.

The Manager, CRM & Digital Marketing oversees the execution and analytics of CRM campaigns to drive customer acquisition, engagement, and retention across multiple beauty brands. They are responsible for managing omnichannel calendars, leveraging customer data for personalization, and partnering with agencies to optimize digital marketing performance.

You will own the CRM automation roadmap by designing and scaling AI-enabled tools to streamline campaign building, QA, and monitoring. You will partner cross-functionally to identify manual workflow bottlenecks and implement automated solutions to improve operational efficiency.

Lead a new CRM performance capability to optimize customer communications across all channels and lifecycle stages. Develop a holistic performance framework, manage test-and-learn agendas, and partner with cross-functional teams to drive business outcomes.

The Senior Manager of CRM will lead customer engagement strategies to maximize lifetime value through complex automated and personalized email and SMS journeys. They will also develop experimentation plans, manage segmentation strategies, and partner with cross-functional teams to optimize performance metrics.

You will own the end-to-end CRM calendar, strategy, and execution across email, push, SMS, and in-app channels. You will collaborate with cross-functional teams to design personalized customer journeys that drive engagement and retention.

The Senior Technical Delivery Manager acts as the bridge between strategic CRM vision and technical execution, managing the implementation of Salesforce Data 360 and the broader CRM ecosystem. They lead the Agile delivery team, define technical designs, and ensure all development adheres to enterprise standards and architectural blueprints.

The manager will lead the localization and implementation of the global CRM and client development strategy across North America to drive engagement and sales. They are responsible for coaching retail teams, managing omnichannel campaigns, and analyzing performance metrics to optimize the customer experience.

The Senior CRM Manager will own the daily operations of the CRM program, including developing marketing calendars and executing email and SMS campaigns. They are responsible for analyzing key retention metrics, optimizing segmentation strategies, and managing A/B testing to drive customer engagement and revenue.