Sr Office Manager & Executive Assistant

About HSBC Global Services Limited Our purpose is to open up a world of opportunity for our customers, investors and employees. We're one of the world’s largest banking and financial services organisations, serving about 41 million customers worldwide, from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 56 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to help our customers capture opportunities. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: https://www.hsbc.com/terms-and-conditions

HSBC Global Services Limited

BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking

H

hsbc.com

10,001+ employees

Financial Services

London

Public Company

5.1M LinkedIn followers

Raised $28.5B

• Provide administrative support for a group of Chicago-based executives (GCB 3 and above), including scheduling, booking room/desk reservations, arranging travel, managing building access, filing expense reports and supporting with office social events
• Provide back-up administrative and secretarial support for the Americas CFO while the Senior Executive Assistant to the Americas CFO is out of office
• Open and screen office mail and ensure incoming checks are routed to the proper team for deposit and recordkeeping by taking appropriate action using initiative and judgement
• Manage and submit the Finance-wide business continuity planning (BCP) process annually, including working with BCP plan owners, making plan updates and conducting annual exercises
• Manage Finance records stored offsite with external vendor
• Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
• Provide administrative and office support across the department as necessary, including working with building services, securing seating, overseeing any relocations, managing distribution lists and resolving ad-hoc issues
• You’ll likely have the following qualifications to succeed in this role
• Proven and progressive administrative or office manager experience or equivalent
• Bachelor’s degree in business, related field, or equivalent experience
• Excellent customer service (both written and verbal), problem-solving, and organizational skills
• Ability to anticipate senior/executive manager needs, operate independently and handle majority of responsibilities without consultation
• Ability to deal with all levels of personnel in a courteous and efficient manner and exercise discretion on confidential matters
• As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
• Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location

• Wellness Hub
• Volunteerism policy
• Matching gift program
• Sustainability and Climate Change Initiatives
• Employee Resource Groups
• Professional development opportunities