Public Relations and Communications Services · 6.7k people
Social Media Manager
Posted 26 Oct
What’s this role about? Manage brand communities across social platforms by engaging audiences in the brand’s voice, publishing approved content, and identifying timely trends and opportunities. Collaborate with client and internal teams to develop content, escalate issues, maintain documentation, and share recommendations informed by community insights, social listening, and data.
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Company
About Edelman Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders. We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transform culture and spark movements. Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. We use our profits to strengthen our business, provide our employees with opportunities to grow, advance our industry, and serve as a responsible citizen of the world. Every day, we strive to live and work by a long-held set of core values: the pursuit of excellence, the freedom to be curious, the courage to do the right thing, and a commitment to improving society. Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.
Edelman
Responsibilities
- Engage with audiences across Reddit, TikTok, Instagram, X (Twitter), Facebook, YouTube, and other social channels.
- Exemplify the brand voice and tone in all community interactions.
- Proactively flag emerging trends and opportunities for the brand and escalate issues in a timely manner.
- Draft copy and support content ideation for owned social content.
- Work with internal and client teams on brainstorms and agile social moments.
- Exhibit strong cultural competency and the ability to identify relevant trends and opportunities.
- Maintain, organize, and improve documentation across content and engagements, ensuring all updates and changes are reflected in master documents and tools.
- Work with cross-functional teams to provide learnings and recommendations based on community insight, social listening, and applicable data.
- Stay up to date on emerging creators, trends and formats, and platform updates.
Qualification
- At least two years of work experience in digital, community management, or social media.
- A passion for social media from brand and cultural perspectives.
- Solid grasp of core social media platforms (Instagram, TikTok, YouTube, Reddit, etc.), including how they are used, their limitations, content formats, and technical requirements.
- The ability to adapt to new assignments and deadlines in a fast-paced environment.
- Strong attention to detail, organizational skills, and written and verbal communication skills.
- Understanding of the importance of monitoring social conversation for relevant insights.
- Knowledge of influencers, creators, and tastemakers across social platforms is a plus.
- Hands-on experience with social media management and listening tools such as Khoros, Sprinklr, Hootsuite, and Archive is a plus.
- Passion for entertainment, retail/fashion, and travel is a bonus.
- $50,000 - $65,000 per year
- #LI-PP1
- An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
- DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
- Life Insurance
- Disability Insurance
- Paid Time Off
- Travel Assistance
- Wellness Program
- Annual Bonuses
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